About this role
Job Summary
Join a mission-driven team dedicated to simplifying life for people with diabetes. We’re seeking a Senior Product Manager to drive meaningful impact through innovative technology, helping our customers enjoy greater freedom and healthier lives while growing your career in a collaborative, forward-thinking environment.
We are looking for a self-motivated, experienced Senior Product Manager to join our Digital Customer Experience team, responsible for developing new products and optimizing existing capabilities throughout the customer journey.
The successful leader will have experience leading end-to-end product management for global connected products, with the ability to translate business goals into high-impact product initiatives. Informed by deep understanding of customer needs, competitive dynamics in the market, and technology constraints and opportunities, he/she/they will develop and lead the execution of our digital cx roadmap to position Insulet for sustained market leadership. They’ll achieve this by cultivating empowered, high-impact teams, and guiding teams through the full product development lifecycle, providing strong cross-functional leadership. He/she/they will develop and own business cases for new product initiatives and work cross functionally to deliver innovative products aiming to simplify the lives of people with diabetes.
Responsibilities
- Cultivate deep understanding of customer needs, competitive dynamics, and market opportunities
- Lead teams through data-driven processes to test commercial viability and technical feasibility, and then translate learnings into business cases informed by clear roadmaps and global platform execution plans
- Accountable to build and deliver business cases in alignment with strategic goals & outcomes
- Develop and articulate a clear vision for products and lead execution of the integrated roadmap to achieve enterprise and franchise level goals
- Own full product lifecycle, guiding trade-offs and release plans for new features, launches in new global markets, in-market sustaining activities, and technical debt retirement
- Define integrated release targets & scope, value proposition & delivery to drive growth, provide customers with cadence of new innovations, and maximize return on investment
- Responsible for on-market product performance, including but not limited to market share, retention, product complaints, etc.
- Develop process flows to illustrate the impact on operations based on new or improved capabilities
- Participate in usability studies to bring voice of the customer to the team
- Work closely with technical architects to obtain solution designs, ensuring consistency across all work within delivery teams
- Collaborate with Product Marketing Managers to shape integrated launch strategy for global products
- Collaborate with other product managers to establish processes and best practices for Product Management and Product Owners at Insulet
- Coordinate on architecture and scalability requirements and guide investment timing
- Create bottom-up planning for annual & strategic plans
Required Skills
-
Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals
-
Knowledge of IT systems development
-
Familiarity with Web and CRM platforms
-
Education and Experience
-
8+ years’ experience in a Product Management position
-
Bachelor’s degree in engineering, life sciences, business, or a related field.
-
Experience developing and commercializing digital products
-
Experience leading end-to-end product management
-
Diabetes experience or knowledge a plus
-
Additional Information
-
The position can be hybrid or in-person at our Acton, MA headquarters. The preferred location is near Acton, MA.
-
Travel is estimated at