Senior Product Manager - Enterprise Chargemaster (eCME)

Senior Product Manager - Enterprise Chargemaster (eCME)

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Own product strategy and execution for Enterprise Chargemaster, translating hospital revenue integrity needs into differentiated capabilities, measurable customer outcomes, and sustainable business growth.

Combine two of the fastest-growing fields, healthcare and technology, with a culture of performance, collaboration, and opportunity. At Optum, innovation is about making healthcare information available wherever and whenever people need it, safely and reliably, to help improve outcomes and make the health system work better for everyone.

The Senior Product Manager will lead strategy, roadmap, discovery, delivery, launch, and performance for Enterprise Chargemaster (eCME), a revenue integrity solution serving hospitals and health systems. This role requires strong product judgment, deep customer empathy, healthcare domain knowledge, data-driven decision-making, and the ability to lead across a highly matrixed organization.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Own the product vision, strategy, roadmap, and lifecycle for eCME, aligned to the broader revenue integrity and Coding Intelligence portfolio strategy
• Engage chargemaster leaders, revenue integrity teams, finance, HIM, coding, pharmacy, supply chain, clinical departments, clients, prospects, and internal stakeholders to identify unmet needs and growth opportunities
• Champion the voice of the customer throughout discovery, prioritization, design, delivery, launch, adoption, and ongoing product optimization
• Translate customer, market, regulatory, operational, and business needs into clear product requirements, user stories, acceptance criteria, and measurable outcomes
• Build and maintain an outcome-oriented roadmap that balances customer value, competitive differentiation, client commitments, technical dependencies, risk, and business priorities
• Partner closely with engineering, technical product management, user experience, content, analytics, compliance, and operations in an agile environment to manage the prioritized backlog and deliver high-value capabilities
• Drive modernization and innovation across chargemaster workflows, including automation, analytics, interoperability, governance, charge capture, pharmacy and supply workflows, pricing transparency, and responsible AI where supported by validated customer needs
• Define and monitor product success measures, including adoption, usability, quality, customer outcomes, revenue integrity impact, operational performance, retention, financial contribution, and strategic fit
• Develop business cases, investment recommendations, pricing and packaging options, and financial models in partnership with finance and commercial leaders
• Lead go-to-market readiness for new capabilities, including positioning, launch planning, demonstrations, sales enablement, client communications, implementation readiness, and adoption support
• Own competitive and market intelligence for chargemaster and adjacent revenue integrity solutions, translating insights into differentiation, partnership, build-buy-partner, and roadmap decisions
• Serve as a product and domain subject matter expert for client meetings, executive discussions, RFPs, industry forums, market research, and strategic partnerships
• Proactively manage risks, dependencies, tradeoffs, and stakeholder alignment, bringing forward clear options and recommendations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of product management in healthcare technology or revenue cycle,
• Experience with healthcare revenue cycle and revenue integrity functions, including chargemaster (CDM) governance, charge capture, coding and billing compliance, reimbursement, claims and denials management, strategic pricing, and hospital operational workflows such as HIM, patient financial services, pharmacy, and supply chain
• Demonstrated experience owning a product or major capability from discovery through delivery, launch, adoption, and performance management
• Experience translating customer and business needs into product strategy, roadmaps, requirements, user stories, and measurable acceptance criteria
• Proven ability to bring clarity to complex and ambiguous problems, prioritize competing demands, make thoughtful tradeoffs, and maintain momentum
• Proven comfort engaging directly and consistently with clients, prospects, end users, commercial teams, and senior leaders
• Proven solid analytical, written, verbal, facilitation, and presentation skills, including the ability to influence without direct authority

Preferred Qualifications:

• Healthcare B2B software or SaaS product management experience
• Experience developing business cases, pricing or packaging recommendations, financial models, and commercialization strategies
• Experience with healthcare data, EHR or revenue cycle integrations, APIs, analytics, automation, or AI-enabled products
• Experience supporting product demonstrations, RFPs, client advisory forums, industry events