About this role
About the Role Senior Product Manager, Commerce & Checkout owns the global Commerce & Checkout portfolio across all customer touchpoints, setting the long-term vision and operating guardrails to make buying from Dr. Martens simple, trusted, and worth choosing — at scale. This role collaborates across Product, Experience Design, Technology, Retail, Operations, and Commercial functions to ensure a seamless, premium purchasing experience today and for the future. What You'll Do
- Own the global Commerce & Checkout product domain across digital, physical, and hybrid purchase experiences.
- Define and deliver the enterprise product vision and multi-year roadmap, aligned to commercial and experience goals.
- Establish global standards across checkout, payments, fulfilment, and transactional journeys with local execution flexibility.
- Drive commercial and experience performance: improve conversion, reduce abandonment, and enhance speed, trust, and usability across the end-to-end purchase journey.
- Collaborate with stakeholders across Product, Experience Design, Technology, Retail, Operations, and Commercial. What We're Looking For
- Strategic commerce expertise at scale across e-commerce, checkout, payments, fulfilment, and returns in global environments.
- Strong commercial judgement balancing growth, margin, cost-to-serve, and customer trust.
- End-to-end systems and portfolio thinking, considering dependencies and long-term impact.
- Advanced data-led mindset owning funnel performance, experimentation, and continuous optimization.
- Executive influence with an innovation focus, championing AI-driven solutions aligned to business strategy. Compensation & Benefits
- Hybrid working
- Welcome free pair of Docs
- Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance