About this role
Senior Product Manager – AI-Led Mainframe Managed Services
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Honesty – Reliability – Curiosity – Collaboration – Passion
About the role and what you’ll be doing:
Ensono’s Mainframe as a Service (MFaaS) suite is one of the most durable, mission-critical managed service platforms in the market. As we incorporate AI capabilities and next-generation platform innovations, this role exists to evolve and commercialize that portfolio — turning intelligence into offers that customers will buy.
This role is not responsible for defining core AI capabilities. Instead, it focuses on translating existing and emerging capabilities into productized, monetized services — including updating service definitions, pricing models, packaging, and positioning to align with market demand and client value.
You will operate at the intersection of product management, pricing strategy, and service commercialization, ensuring our managed services portfolio evolves from traditional, custom delivery to repeatable, scalable offerings with clear economic models grounded in an AI-First operating model. You’ll set the roadmap, align the stakeholders, and own the outcomes.
Service Evolution & Portfolio Refinement
- Adapt and evolve existing managed service offerings (e.g., MFaaS) to reflect new platform capabilities (e.g., Telum, Spyre) and AI-enabled delivery improvements such as automation and productivity gains
- Update and maintain service descriptions, SOW constructs, and feature definitions
- Ensure offerings remain market-relevant, clearly defined, and differentiated
- Keep every offering grounded in commercial reality: customer need, market timing, and Ensono’s right to win
Commercialization & Pricing Strategy (Primary Focus)
- Co-develop and refine costing and pricing models in partnership with Product Pricing and Operations
- Transition constructs toward standardized, scalable pricing approaches with forward-looking economics
- Incorporate automation and AI-driven efficiencies into cost-to-serve models
- Build and maintain pricing frameworks, SKU structures, and packaging tiers and bundles
- Ensure all offerings are profitable, repeatable, and defensible in the market
Product Packaging & Monetization
- Productize services into clear, sellable offerings — core vs. add-on capabilities, tiered service levels, and optional enh