Senior Product Designer

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody is a leading global platform empowering fitness, beauty, and wellness businesses to grow, operate seamlessly, and deliver exceptional client experiences. Founded over 25 years ago, Mindbody was the first software product built specifically for the wellness industry. Today, we support businesses of all sizes - from independent studios to global brands such as Orange Theory Fitness, Drybar, SoulCycle, Burn Boot Camp, and many more.

We're looking for a Senior Product Designer to modernize and elevate our consumer web booking experiences. This is a high-impact, strategic role for someone who thrives in complex systems and brings deep expertise in building elegant, scalable, and customer-centric solutions. As a design leader, you’ll define product direction, shape long-term vision, and drive execution across a critical surface used by millions of customers.

You bring a strong product sense, systems thinking, and a high craft bar—knowing when to go deep to refine an interaction and when to zoom out to guide a larger platform strategy. You’ll lead design across multiple product areas, collaborate with cross-functional leaders, and influence how wellness seekers discover and book services that support their well-being.

What you'll do

• Lead the end-to-end design of our branded mobile app across iOS and Android, setting a modern, cohesive vision across appointment, class, and checkout flows.
• Drive strategic product thinking by identifying experience gaps and uncovering new opportunities to increase conversion and consumer delight.
• Influence product strategy by co-creating success metrics, aligning user needs with business goals, and shaping the roadmap in partnership with product, engineering, and marketing.
• Bring native platform fluency designing with the grain of iOS and Android conventions while maintaining one coherent cross-platform product vision.
• Design for white-label scale by create theming systems, design tokens, and config-driven patterns so a single, high-quality experience flexes across thousands of business brands without losing craft or coherence.
• Create thoughtful, scalable design frameworks that improve usability and performance across the booking funnel.
• Communicate ideas clearly and persuasively through high-fidelity prototypes, storytelling, and stakeholder engagement.
• Establish design excellence through critique, iteration, and upholding a high standard for visual and inter