Senior Process Manager

Job Description

Senior Process Manager

Location: McLean, Virginia (Remote)

Role Overview

Our organization is seeking a Senior Process Manager to drive and lead our Script Governance framework, ensuring that intent perfectly aligns with execution. The successful candidate will coordinate across diverse business teams to ensure both internal and legacy scripts from recent acquisitions are inventoried, risk-assessed, and fully validated to meet strict compliance standards. This position owns the communications workstream within a structured project management office framework, delivering progress updates and critical data packs to key stakeholders and senior leadership.

Key Responsibilities

• Drive timeline-based execution by partnering with script intent owners and developers to complete identification, risk assessment, and process upgrades.
• Support ongoing governance activities to resolve operational bottlenecks and maintain project tracking schedules.
• Coordinate evaluation pipelines for both legacy and new scripts to ensure key project milestones are achieved.
• Serve as the primary point of contact for team inquiries regarding tracking schedules, training resources, and compliance guidelines.
• Manage inventory and risk assessments for legacy scripts to determine active status or retirement.
• Hold technical teams accountable for finalizing structured remediation plans and process addendums.
• Monitor progress toward deadlines to ensure high-risk scripts meet established execution standards.
• Own and execute the core communication plan to notify developers and intent owners when new data packages are released.
• Develop and present clear, data-driven progress reports, metrics, and risk assessments to senior leadership.
• Proactively identify, escalate, and mitigate project risks and timeline slippages.

Required Qualifications

Education: Bachelor's degree in business administration, information technology, finance, or a related field is required.

Experience: Five or more years of experience managing projects within information technology, data management, or compliance environments is required. A proven track record of driving accountability and meeting deadlines across cross-functional teams is necessary.

Technical

Skills

• Proficiency with professional productivity tools, digital collaboration platforms, and structured data management programs is required.

Preferred Qualifications

• Deep familiarity with project management office frameworks and structured delivery tracking, with a Project Management Professional certification preferred.
• Prior technical experience as an information technology professional, data analyst, software developer, or systems auditor.
• Experience navigating operational workflows within highly regulated industries, such as banking or financial services.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include C