Senior Platform Manager, Trust and Safety

About the Role Airbnb is seeking a Senior Platform Manager on the Trust & Safety team to define and deliver products that reduce safety incidents and build a trusted global community. You will lead cross-functional teams to create platform-level solutions for safety across the guest and host journey.

What You'll Do

• Create vision and strategy for Trust & Safety products and platforms.
• Lead a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches.
• Maintain product backlog and the product roadmap.
• Own prioritization process of product solutions based on business value and customer impact.
• Define goals and success with clearly measurable objectives and key results.
• Build alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
• Anticipate bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
• Present product roadmap and status to the business and Airbnb leadership on an ongoing basis.
• Communicate concisely and influence outcomes.
• Evaluating new product opportunities and bring forward proposals (buy, build, partner) for solutions.

What We're Looking For

• Ability to identify customer pain points and business opportunities and define/deliver products that help create a safe and trusted community.
• Experience leading cross-functional teams of engineers, data scientists, designers, operations experts, and policy experts to align, execute, and launch.
• Strong backlog and roadmap management, prioritization, and decision-making.
• Track record of defining goals with measurable objectives and communicating them to leadership.
• Skill in building alignment across product teams and with executives, and in influencing outcomes.
• Strategic thinker who can balance business needs with technical and operational constraints.
• Excellent communication and stakeholder management across diverse groups.