Senior Platform Engineer (AWS)

Hi, we’re PEXA!

We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.

We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We’re growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

We’re looking for a Senior Platform Engineer to join our PEXA Go team. You’ll help build and operate the AWS platform behind PEXA Go, making sure it is reliable, secure and well supported as the service develops.

This is a hands-on engineering role. You’ll work closely with the Principal and Lead Platform Engineers to deliver platform priorities, improve the way infrastructure is deployed and operated, and help resolve issues when they arise. You’ll also work with software engineering, Technology Operations, Product, Security and Risk colleagues, so clear communication and good collaboration will matter just as much as your technical experience.

The role includes paid on-call support, responding to alerts and incidents as part of agreed arrangements.

What You'll Be Doing

• Building, configuring and maintaining the AWS infrastructure and platform services used by PEXA Go.

• Implementing infrastructure changes through code and automation, helping make delivery repeatable and dependable.

• Delivering upgrades, technical remediation and lifecycle work, while identifying dependencies and risks early.

• Improving monitoring, logging and alerting so teams can spot issues and understand what is happening across the platform.

• Investigating platform incidents and service problems, helping restore service and prevent the same issues from recurring.

• Making safe, documented changes to live services and contributing technical evidence and follow-up actions to incident reviews.

• Applying agreed security controls and engineering standards to infrastructure, access, configuration and platform changes.

• Keeping colleagues informed about progress, risks and technical options.

• Sharing what you know and looking for practical ways to make the platform and its day-to-day operation better.

What You'll Bring

• Hands-on experience engineering and operating production workloads on AWS.

• Practical experience using infrastructure as code, scripting and automation to deliver platform changes.

• Experience working with containerised applications and Kubernetes, including troubleshooting operational issues.

• Experience setting up or using monitoring, logging and alerting to diagnose production problems.

• Confidence investigating incidents and making safe, well-documented changes to live services.

• A sound understanding of cloud security, networking, resilience, backup and recovery.

• The ability to work effectively with software engineers and explain technical risks and options clearly.

You’ll take ownership of your work and follow issues through to resolution. When services are under pressure, you’ll bring sound judgement, keep others informed and escalate risks promptly. You’ll also be someone who enjoys working with others and sharing knowledge across the team.

Why Join Us?

You’ll have the chance to work on the platform behind PEXA Go and make a practical contribution to how it is built, supported and improved. You’ll be part of a collaborative engineering environment where platform work connects closely with software delivery, product priorities and the experience of our customers.

If you enjoy hands-on AWS engineering and improving the reliability of live services, we’d love to hear from you.

Why become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Here’s a snapshot of what your life at PEXA could look like:

Your wellbeing: Enjoy four Wellness Days across the year to rest and recharge, plus 24/7 personal safety, medical and mental health support through Sonder. You’ll also receive an £800 Health Flex Pot to spend on health options, alongside access to a digital GP, mental health and nutrition consultations, and support with eye tests and glasses.

Your growth: Grow your skills and shape your career through PEXA Academy and LinkedIn Learning. You’ll also have up to five days’ paid study leave each year for relevant courses.

Your rewards: Our reward and recognition benefits include performance-based incentives, the PEXA OwnIt Equity Plan for eligible employees, PEXA Impact Awards and a £500 employee referral bonus. You’ll also have access to discounts through Perkbox and Get Active.

Your family: Eligible permanent employees with at least 12 months’ continuous service can receive up to 20 weeks’ paid maternity or adoption leave and up to four weeks’ paid paternity leave, in addition to statutory entitlements. You’ll also have access to support for family and life events, including family grief counselling, discounted legal services and UK-registered veterinary advice.

Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. Our hybrid approach combines regular in-office connection with working from home. You may also be able to work remotely from an approved country for up to two weeks every six months and purchase up to four additional weeks of annual leave each year.

Your opportunity to give back: Use your paid Volunteer Day to support a cause that matters to you and enjoy events throughout the year that bring PEXArians together to connect and celebrate.

Sounds like you? We at PEXA are ready so if this role sounds like you apply today.

To be conducted as part of post offer employment checks:

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].

GDPR Compliance

Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”).

When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice.