Senior People and Culture Generalist

About the Role D2L is seeking a Senior People and Culture Generalist who enjoys partnering with leaders and employees to translate people practices into practical, human-centered solutions. In this hybrid role, you’ll balance hands-on support with strategic partnership across the business and contribute to core people programs, change initiatives, and the ongoing evolution of the employee experience in a global organization.

What You'll Do

• Serve as a primary point of contact for employees and leaders (Director level and below), providing timely, practical, and empathetic guidance aligned with policies, employment legislation, and D2L values.
• Build effective working relationships with leaders through regular check-ins, proactively identifying people-related risks and opportunities.
• Support performance management activities, including goal setting, calibration, and year-end review cycles.
• Partner with People & Culture Business Partners on merit, promotion, and talent review processes, including data validation and employee communications.
• Provide operational support for compensation programs, with a focus on accuracy, equity, and consistency.
• Support organizational changes such as restructures, leadership transitions, and role changes, including employee communications and impact assessments.
• Contribute to job architecture and job profile development in collaboration with leaders, recruiters, and People & Culture partners.
• Gather and synthesize feedback from sources such as listening sessions and surveys, translating insights into actionable recommendations.
• Lead or contribute to cross-functional projects that enhance employee experience, operational efficiency, or data quality.
• Manage ongoing employee relations and performance matters, including documentation and escalation of complex or high-risk situations when needed.

What We're Looking For

• Solid knowledge of employment standards and HR best practices, particularly in Canada and the United States; experience supporting multiple jurisdictions is an asset.
• Practical experience using HRIS platforms and reporting tools, along with strong proficiency in Microsoft Office.
• Comfort working with data and trends to inform recommendations and decisions.
• Experience navigating sensitive situations with professionalism, discretion, and sound judgment.
• Acumen with Artificial Intelligence tools.
• An interest in improving how people programs and processes work in practice, not just in theory.
• Bachelor’s degree in Human Resources or a related field, or equivalent experience.
• 5–7+ years of progressive experience in a Human Resources or People and Culture role, ideally within a global, evolving, or scaling organization.
• This is a hybrid role with in-office expectation of 3 days per week from D2L's HQ in Kitchener, Ontario.

Nice to Have

• Experience supporting multiple jurisdictions
• Familiarity with Artificial Intelligence tools

Compensation & Benefits

• Base Salary Range: CAD 75,000—CAD 85,000 (annual)
• Potential additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more
• Tuition reimbursement of up to CAD 4,000 CAD for continuing education through SkillsWave Program
• 2 Paid days off for SkillsWave-related activities like exams or final assignments
• Employee wellbeing (EFAP program, mental health services, financial planning support)