Senior Partner Manager

Senior Partner Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Partner Manager

What does a successful Senior Partner Manager do at Fiserv?

As a successful Senior Partner Manager, you will lead a team acting as an extension of our client’s business representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes.

What you will do:

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day to day relationship.
• Develop strategies, processes and people to effectively manage the client segment
• Develop a trusted partner relationship with client segment stakeholders and executive sponsors
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes
• Develop and implement effective strategies and processes to manage client segment

What you will need to have:

• 5+ years experience building productive and profitable working relationships with clients
• 3+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives
• Ability to identify new revenue streams, including product and professional services

What would be great to have:

• Bachelor's degree in Business, Marketing, Technology or a related field, or an equivalent combination of education, work and/or military experience
• Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes
• Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements
• Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$67,800.00 - $144,300.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.