Senior Operations Manager

Senior Operations Manager

Job Type Full Time Qualification BA/BSc/HND , Professional Certificate Experience 5 - 8 years Location Nairobi Job Field Finance / Accounting / Audit Salary Range KSh 200,000 - KSh 300,000/month

KEY RESPONSIBILITIES

• Lead and optimise operational processes covering client onboarding, transaction processing, trade support, settlement, custody coordination, records management and exception resolution.

• Establish and maintain strong operational controls, including maker-checker approvals, transaction and cash reconciliations, incident reporting and escalation procedures.

• Oversee relationships and service standards with custodians, settlement agents, banks, technology providers and other key service providers.

• Support the selection and implementation of operational systems, data controls, management dashboards, information-security processes and business continuity arrangements.

• Develop and maintain operational policies, procedures, service levels and clear segregation of duties across Front Office, Operations, Finance, Risk and Compliance.

• Recruit, develop and manage the Operations team, setting measurable performance standards and driving continuous improvement.

• Support the CEO with operational budgets, capacity planning, cost management and management/board reporting.

• Coordinate operational input into licensing processes, audits and regulatory reviews, and track implementation of agreed remedial actions.

• Identify operational, process and conduct risks, escalate material incidents promptly and drive corrective action.

• Maintain appropriate oversight and documented controls over outsourced operational activities.

• QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Finance, Accounting, Business Administration, Commerce or a related field.

• Professional qualification such as CPA, ACCA, CFA, CIFA or equivalent will be an added advantage.

• 5–8 years’ relevant experience, preferably within investment banking, banking, capital markets or another regulated financial-services environment.

• Practical experience working within CMA and/or CBK regulatory frameworks.

• Strong understanding of financial-services operations, internal controls, risk management and governance.

• Proven experience managing teams, operational processes and business improvement initiatives.

• Strong analytical, organisational, communication and stakeholder-management skills.

• High level of integrity, attention to detail and ability to operate effectively within a regulated environment.

WHAT WE OFFER

KES 200,000 Gross per Month Opportunity to work within a growing investment banking and financial-services environment Exposure to investment operations, finance and business management Professional growth and development opportunities A potential career pathway toward Head of Operations and COO

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