Senior Operations Manager
About this role
About the Role The Senior Operations Manager owns the operational excellence of Amazon's London site within AGI Data Services. Leading a multi-layered organization of 200+ data associates, this role combines strategic vision with relentless execution—designing the future state of site operations while delivering flawless daily execution against demanding SLAs. This is not a maintenance role; the successful candidate will challenge the status quo, eliminate inefficiency, raise the performance ceiling, and leave the operation materially stronger than they found it. What You'll Do
- Own the end-to-end operational P&L for our site in London, driving measurable improvements in cost-per-unit economics while maintaining or exceeding quality SLAs across all active programs.
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