About this role
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
## Job Responsibilities
Supporting Investment Funds under Hong Kong Wealth Management Operations (WMO) to ensure proper processing/reporting within predefined cutoff times and timely escalation of irregular cases.
- Ensuring daily operations comply with external/regulatory and internal requirements, as well as the bank’s risk management standards.
- Leading and implementing various change initiatives and projects related to system and processing procedures, considering operational flows, markets, upcoming regulations, and control requirements.
- Liaising with business partners on user requirements, participating in and monitoring User Acceptance Testing (UAT) status to meet project timelines, and providing constant updates on project progress.
- Working with senior business stakeholders to review Wealth Management Operations related service concerns, system, and service levels.
- Conducting detailed root cause analysis for operational flows and incidents with a strong analytical and logical mindset to deliver end-to-end processes.
- Regularly reviewing and updating Standard Operating Procedures (SOPs) to ensure compliance with internal and external guidelines/regulations.
- Collaborating with business partners on New Product Approval (NPA) for new product/service implementation.
- Managing daily operations for Investment Funds to ensure correct order placement, settlement, and corporate actions without delay.
- Monitoring task completeness by end of day for the team.
- Managing funding with fund houses and nostro banks, including order settlement and dividend payment.
- Performing daily and monthly reconciliation of General Ledger account balances.
- Investigating and resolving exceptions or breaks.
- Regularly reviewing workflows to drive process improvement.
- Ensuring Operational Manuals are up to date.
- Participating in Investment Funds or system-related projects, UAT, and ad-hoc assignments as appropriate.
## Job Requirements
To be successful in this role, you should possess:
- University degree holder in Banking and Finance or related disciplines.
- At least 1 years of hands-on experience in Investment Funds processing, order, settlement, and relevant operational support.
- Excellent knowledge of Investment Products, especially Investment Funds.
- Knowledge of regulatory requirements for investment product orders and settlements, understanding of accounting concepts, and process re-engineering.
- Strong awareness of operational risks and controls mindset with strong market operation knowledge.
- Effective interpersonal and communication skills with great team spirit to work with various key stakeholders.
- Excellent problem-solving and organizing skills.
- Proactive and innovative thinking, with the ability to suggest new ideas to improve daily processes.
- Experience in Private Banking is preferable, and a digital mindset and experience in Avaloq would be an advantage.
- A team player capable of guiding junior team members, providing cross-training, and meeting daily Service Level Agreements (SLAs).
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Location
Two Harbour Square
Job:
Operations
Schedule:
Regular
Employee Status:
Full time