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Senior Officer, Continuous Improvement

Pandora
Lamphun, Thailand Posted Oct 16, 2026
On-site

About this role

Senior Officer, Continuous Improvement (Lamphun)

This role serves as a cornerstone in maintaining effective day-to-day operations, ensuring seamless communication, and contributing throughout the jewelry manufacturing process. Support team by facilitating administrative processes, document, system management, pre-investigation and data centricity.

Key accountabilities:

Administrative Support:

  • Provide administrative support to PEX team.
  • Manage and maintain office supplies, equipment, and facilities.
  • Conduct special tasks as assigned, such as preparing PR, PO, CER, HRMS and creating a journal and measuring samples for analysis.

Document Management:

  • Support in creating and revising WI.

Communication:

  • Facilitate communication within the team and with external stakeholders.
  • Prepare test jobs, testing conditions and official correspondence.
  • Follow up status of test jobs with owner to ensure the amount of pieces are not lost and lead time is not too long.

Improvement:

  • Create test jobs to support the PEX team.
  • Execute testing DOE, collect data per assigned.
  • Follow up on the results of the experiment on assigned.
  • Initial verify any abnormality, problem and report to owner.
  • Summarize the results of the preliminary inspection.

Data Centricity and Reporting:

  • Generate routine reports per assigned.
  • Report task status and task priority list to team.
  • Monitor and Report lead time of test jobs.

Inventory management:

  • Regularly reviewing, scrap product pieces which finish testing and inventory control for testing job.
  • Generate and review inventory reports regularly to identify trends, slow-moving items and potential issues.

KPI’s ตัวชี้วัด

  • Percentage increase in overall production efficiency (Productivity).
  • Reduce the defect rate, scrap rate, and rework rate (%S&R).
  • Percentage reduction in operational costs (Cost saving).
  • Number of safety incidents (Safety).
  • Percentage achievement of task assignment (%Deliver)
  • Lead time of test jobs (Job aging)
  • Behavior must rely on Pandora's values.

Responsibility for Revenue/CAPEX/OPEX: รับผิดชอบในเรื่องรายได้/ค่าใช้จ่าย N/A

Key stakeholders – Internal บุคคล/แผนกภายในที่ต้องติดต่อ Across all C&S

Key Stakeholders – External บุคคล/แผนกภายนอกที่ต้องติดต่อ N/A

Candidate Description คุณสมบัติที่ต้องการ

Educational background: ระดับการศึกษา High school diploma/Vocational degree/Higher vocational degree or its equivalent or higher is required.

Field of study: (Preferred education) สาขาที่จบการศึกษา Jewelry industry or a related field.

Pivotal and professional qualifications: ประสบการณ์ Minimum 1 years’ experience in manufacturing, production environment.

Personal Competencies: ความสามารถส่วนบุคคล

  • Able to be flexible in work such as working shifts as assigned.
  • Good human relationship.
  • Able work well under high pressure within limited timeline.
  • Ability to handle confidential information with discretion.
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Basic statistic skill, measurement tools.

Computer Skills: ทักษะด้านคอมพิวเตอร์ MS Office

AX System,

Design software (Preferable)

Language Skills: ทักษะด้านภาษา

  • Thai
  • Communicable English (both communication and writing)

Other Skills: ทักษะอื่นๆ Flexible schedule that would include weekends and night shift as of the critical situation of production conditions or as required by circumstance.

Travel Required: ตำแหน่งนี้ต้องเดินทางหรือไม่ N/A

Comments: ข้อมูลเพิ่มเติม

Jobs, tasks, accountability can be assigned per situation.

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