Senior Microsoft 365 Engineer

Job Description

Senior Microsoft 365 Engineer

This position is designated as a hybrid telework role. The expectation is to average 3+ days a week onsite at a downtown Richmond office. The teleworking ability and schedule are determined by the reporting manager.

POSITION SUMMARY

Everforth Apex Systems is seeking an experienced Senior Microsoft 365 Engineer to support and enhance enterprise collaboration and productivity platforms. This contingent worker will be responsible for administering, securing, and optimizing Microsoft 365 services to ensure reliability, efficiency, and alignment with organizational requirements. The selected candidate will report to the Manager of the Systems and Operations Management team and will work closely with technical staff to design, implement, and maintain Microsoft 365 solutions.

KEY RESPONSIBILITIES

In addition to other occasional tasks, the candidate’s key responsibilities will be the following:

• Administer and optimize all services included in the Microsoft 365 G3 license (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and associated security/compliance features).

• Configure, manage, and troubleshoot Microsoft Entra ID, including Entra Connect sync and identity governance components.

• Maintain M365 security baselines, conditional access policies, MFA, and compliance configurations.

• Implement and support endpoint management using Intune, including device compliance, app deployment, and configuration profiles.

• Develop and maintain PowerShell scripts to automate administrative tasks, reporting, and environment maintenance.

• Manage Exchange Online mail flow, policies, and advanced configuration scenarios.

• Administer Teams architecture, lifecycle governance, channel policies, and voice/phone integrations.

• Oversee SharePoint Online site configuration, permissions, storage governance, and content lifecycle.

• Monitor service health, analyze trends, and proactively address performance or reliability issues.

• Provide tier-3 escalation support for Microsoft 365–related issues and mentor junior team members.

• Maintain documentation for processes, designs, configurations, and change management.

• MINIMUM QUALIFICATIONS

• 5+ years of hands-on experience administering Microsoft 365 environments.

• Bachelor’s degree in computer science, Information Technology, or a closely related field; equivalent technical certification accepted.

• Strong proficiency across core M365 workloads: Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.

• Solid understanding of Microsoft Entra ID, including hybrid identity, Entra Connect sync, and identity lifecycle management.

• Experience creating and maintaining PowerShell automation for M365 administration. Familiarity with Microsoft security and compliance features (DLP, retention, conditional access, MFA).

• Ability to troubleshoot complex identity, authentication, and service integration issues. Experience interpreting and applying Microsoft 365 best practices, governance models, and tenant-level configuration standards.

• PREFERRED QUALIFICATION

• 12+ years of hands-on experience in systems engineering and administration.

• 8+ years of hands-on experience administering Microsoft 365 environments.

• Master’s degree in computer science, Information Technology, or a closely related field.

• Understanding of advanced Teams functionality, including Direct Routing, PSTN connectivity, and governance best practices.

• Experience with advanced Intune scenarios, including Autopilot, configuration baselines, and mobile application management.

• Background designing scalable, secure M365 architectures in medium-to-large enterprises.

• Familiarity with automation frameworks beyond PowerShell (Graph API, Azure Automation, Logic Apps).

• Experience designing or implementing Zero Trust–aligned security controls, including Conditional Access strategies, identity protection, and privileged identity management. Microsoft Certified: Microsoft 365 Administrator Associate (or equivalent experience). Familiarity with Power Platform governance (Power Automate, Power Apps, DLP policies).

• Experience administering Linux and/or Windows servers.

• Demonstrated ability to lead projects and mentor junior team members.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.