Senior Medical Officer

Open Hospital Limited

Location

Kubwa, Abuja (FCT)

Job Summary

• The Senior Medical Director is responsible for providing clinical leadership, overseeing medical services, and ensuring that patients receive safe, effective, ethical, and high-quality healthcare at Open Hospital Ltd.
• The role involves supervising clinical personnel, establishing and enforcing clinical standards, promoting patient safety, ensuring compliance with relevant healthcare regulations, and supporting the continuous improvement of medical services.
• The Senior Medical Director works closely with the Chief Operating Officer (COO) and other members of management to ensure the effective delivery of healthcare services.

Key Responsibilities

Clinical Leadership and Oversight:

• Provide professional leadership and direction to the hospital's clinical teams.
• Oversee the quality and delivery of medical services across all clinical departments.
• Ensure that medical personnel follow approved clinical guidelines, protocols, and professional standards.
• Promote evidence-based medical practice and continuous improvement in patient care.
• Provide clinical guidance in complex cases when required and within the scope of professional competence.

Patient Safety and Quality Assurance:

• Ensure that appropriate patient safety standards are maintained throughout the hospital.
• Monitor the quality of diagnosis, treatment, and patient management.
• Establish and review clinical protocols to reduce medical errors and improve patient outcomes.
• Oversee the reporting, review, and investigation of clinical incidents and adverse events.
• Promote infection prevention and control practices across all clinical departments.
• Ensure that patients are treated with dignity, respect, confidentiality, and fairness.

Supervision and Management of Clinical Staff:

• Supervise and provide professional guidance to doctors and other clinical personnel under the approved reporting structure.
• Participate in the recruitment, orientation, assessment, and development of clinical staff.
• Identify training needs and promote continuing professional development.
• Address clinical performance concerns and recommend appropriate corrective actions.
• Encourage teamwork, accountability, and effective communication among healthcare professionals.
• Support the development and implementation of clinical staff duty rosters in collaboration with the relevant departments.

Regulatory Compliance and Professional Standards:

• Ensure that clinical services comply with applicable Nigerian healthcare laws, regulations, and professional standards.
• Ensure that doctors and other regulated healthcare professionals maintain valid licences and required professional registrations.
• Promote adherence to medical ethics, patient confidentiality, and informed consent requirements.
• Ensure that medical records are properly maintained in collaboration with the Medical Records and Administration Department.
• Cooperate with relevant regulatory bodies and professional organisations when required.
• Support the implementation of hospital policies on safeguarding, prevention of sexual exploitation and abuse, and professional conduct.

Clinical Governance and Performance Monitoring:

• Develop and implement clinical policies, procedures, and treatment protocols.
• Conduct or oversee regular clinical audits and departmental reviews.
• Monitor patient complaints, clinical incidents, and service quality concerns.
• Review clinical performance reports and recommend improvements.
• Ensure that clinical documentation, referrals, discharge procedures, and patient follow-up arrangements meet hospital standards.
• Participate in management meetings and provide reports on clinical operations and quality of care.

Collaboration with Hospital Management:

• Work closely with the COO to ensure that operational decisions support safe and effective healthcare delivery.
• Advise hospital management on clinical staffing, medical equipment, essential supplies, and other requirements for quality patient care.
• Provide clinical input into the hospital's annual plans, budgets, and service development initiatives.
• Collaborate with the pharmacy, laboratory, radiology, nursing, medical records, and other departments to improve service coordination.
• Support the introduction of new clinical services in line with the hospital's capacity, resources, and strategic objectives.
• Participate in emergency preparedness planning and the development of appropriate clinical response procedures.

Patient Relations and Professional Ethics:

• Promote a patient-centred approach to healthcare delivery.
• Ensure that patient complaints relating to clinical care are reviewed and addressed appropriately.
• Promote respectful communication between healthcare professionals, patients, and their families.
• Uphold professional integrity, confidentiality, and ethical medical practice.
• Ensure that clinical decisions are guided by patient welfare, established medical standards, and applicable laws.

Performance Expectations

The Senior Medical Director is expected to:

• Maintain high standards of clinical care and patient safety.
• Ensure compliance with approved clinical protocols and professional standards.
• Promote effective supervision and coordination of clinical personnel.
• Support timely resolution of clinical complaints and incidents.
• Ensure that clinical audits and quality improvement activities are conducted as required.
• Promote effective collaboration between clinical departments and hospital management.
• Support compliance with applicable healthcare regulations and professional licensing requirements.
• Contribute to the achievement of the hospital's clinical and organisational objectives.

Qualifications and Requirements

• A Bachelor of Medicine and Bachelor of Surgery (MBBS) or an equivalent recognised medical qualification.
• Current registration and a valid practising licence with the Medical and Dental Council of Nigeria (MDCN).
• Relevant postgraduate medical qualification or fellowship is strongly preferred.
• At least 10 years of relevant clinical experience, with substantial experience in clinical leadership or hospital management.
• Demonstrated experience supervising medical teams and coordinating clinical services.
• Strong knowledge of clinical governance, patient safety, infection prevention, and healthcare quality assurance.
• Knowledge of Nigerian healthcare regulations and professional medical ethics.
• Excellent leadership, communication, decision-making, and problem-solving skills.
• Strong organisational and interpersonal skills.
• Proficiency in medical documentation and electronic health records is an advantage.

Key Competencies

The successful candidate should demonstrate:

• Strong clinical judgement and professional competence.
• Effective leadership and team management.
• Excellent communication and interpersonal skills.
• High ethical standards and professional integrity.
• Strong problem-solving and decision-making abilities.
• Attention to detail and commitment to patient safety.
• Ability to manage competing priorities in a healthcare environment.
• Commitment to continuous learning and quality improvement.

Application Closing Date

9th November, 2026.