About this role
Job Description
Overview
Build the future!
McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing business in India, we are hiring a Senior Medical
Education
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Consultant who will play a key role in aligning the needs of medical schools, hospitals, and pharmaceutical companies with McGraw Hill’s medical education solutions. This role is based in India and involves travel across India.
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How are you creating an impact?
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You will use your clinical and educational expertise to support academic institutions and pharmaceutical partners in India and across international regions. Working closely with Sales, Product, Marketing, and Customer Success teams, you will help position McGraw Hill as a trusted partner in medical and clinical education.
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What will you be doing?
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Support the India sales team in identifying and developing opportunities for Navigator within medical schools and academic institutions, aligned with their curriculum needs and institutional priorities
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Engage faculty and curriculum leaders after the sale, explaining curriculum mapping outcomes and showing how mapped resources align with program learning outcomes, course objectives, and teaching activities
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Help faculty make effective use of mapped content in their courses
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Support pharmaceutical partners with medical and clinical education content alignment across divisions, ensuring materials are scientifically accurate and aligned with therapeutic areas, drug portfolios, and commercial and marketing objectives
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Develop opportunities for McGraw Hill medical platforms (such as Access platforms and Boards & Beyond) within medical schools and hospitals, demonstrating their value in teaching and learning, clinical decision-making, team-based learning, problem-based learning, and diagnostic reasoning
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Collaborate closely with academic staff and institutional leadership to align McGraw Hill solutions with institutional goals
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Work with product teams to identify content gaps and align educational materials with scientific standards, clinical relevance, and therapeutic priorities
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Act as the key medical education point of contact for external academic stakeholders and internal teams
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Participate in and present at company events such as advisory boards, VIP events, institutional visits, and webinars
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Coordinate with internal teams to ensure smooth delivery of medical education projects, and work with fellow clinical education specialists across MH Professional
We are looking for someone having:
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A medical degree (MD/MBBS); a PhD is strongly preferred, ideally with an educational qualification or academic experience
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At least 5–8 years of experience after a master’s/PhD
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A background in both medicine and clinical/medical education
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Strong knowledge of the medical and clinical education sector in India, and a solid understanding of medical curricula in general and Indian curricula in particular
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Excellent communication and presentation skills, with proficiency in English
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Strong creative and critical thinking, problem-solving, and organizational skills
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Accuracy and attention to detail
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Ability to build trusted relationships with customers and with global colleagues across regions
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Ability to work effectively across teams and manage a travel-sensitive workload
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Comfort travelling across India
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Proficiency in MS Office and online presentation tools (Zoom, MS Teams, etc.)
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Why work with us?
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There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do!
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51222
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McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.
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Transcript
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Hi, my name is Chelsea Fulton and I'm a customer success representative here at McGraw Hill. Personally, the best part of my job is the fact that I get to combine two of my favorite things, education and customer success. As a customer success representative, my main focus is, you guessed it, the customer. My day, week, and monthly plan is centered around customer engagement, with the goal of retaining and expanding our business. In this role, we as customer success representatives focus on customers who already use our product, while our partner, the Learning Technology representative, they're out busy securing new business. Our customers are shared, and what is special about McGraw Hill is that our customers have a dedicated representative for both secured and prospected business. Everyone is supported. Daily, I have the privilege of interacting with educators who are passionate about their jobs, and as a former teacher, I feel I'm able to have in-depth pedagogical conversations. Through these conversations, which could be via Zoom, phone, or a campus visit, I'm able to add value to their course. Deep knowledge of our product enables me to support instructors by finding solutions to needs, and expand student achievement through meaningful assignments. Ensuring engagement opportunities with customers, problem-solving in a pinch, and planning ahead are daily activities as a customer success representative. Through these communications, I'm able to dive deep into course design and help instructors see how powerful Connect or SIMnet can be when implemented in their course.
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McGraw Hill is committed to celebrating and supporting the differences that make us each unique and will not discriminate based on a person's gender, gender identity or expression, nationality, color, race, ethnicity, religion, sexual orientation, disability, appearance or veteran status. We are proud to be an equal opportunity employer, and we will also provide reasonable accommodation to qualified individuals with disabilities. We also support our employees' and job applicants' rights to discuss compensation. Click here to learn more.