Senior Marketing Manager, Digital Trust & Global Regulations (Community)

Senior Marketing Manager, Digital Trust & Global Regulations (Community)

United States, Washington, Redmond

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Job description

Company and benefits

Job number

200061950

Date posted

Oct 29, 2026

Work site

3 days / week in-office

Travel

Less than 25%

Profession

Marketing

Discipline

Integrated Marketing

Role type

Individual Contributor

Employment type

Full-Time

Overview

We are seeking a Senior Marketing Manager, Digital Trust & Global Regulations (Community), to grow and activate Microsoft's internal and external Digital Trust communities and events. This individual contributor will own audience segmentation, community programming, and the growth roadmap across acquisition, onboarding, engagement, retention, and advocacy. The role connects field readiness and customer education with sustained relationships and measurable business outcomes. Working across Security Marketing, CELA (Corporate, External & Legal Affairs), regional teams, Events, Program Operations, and Messaging & Narrative, the role will deliver coordinated engagement programs that deepen customer relationships, strengthen field utilization, and support validated business influence.

Responsibilities

• Own community priorities, audience segmentation, and the growth roadmap for the internal Digital Trust community and external Digital Trust & Cybersecurity Community.
• Develop scalable acquisition, onboarding, engagement, retention, and advocacy programs that sustain customer and field participation.
• Activate the supporter network as a contributor and ambassador community supporting field education, customer engagement, and deal support.
• Partner with Events and regional teams on in-person and virtual programming; own audience recruitment, opt-in journeys, and relevant post-event follow-up.
• Coordinate community calls, newsletters, digital channels, and Digital Trust Agent programming; adapt approved messaging by role, industry, geography, and need.
• Partner with Program Operations on CRM, registration, consent, and engagement handoffs; Messaging & Narrative on approved content; and Events on delivery.
• Use engagement data, customer feedback, and CRM signals to improve member experience.

Qualifications

• Required/minimum qualifications

• Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.

• Additional or preferred qualifications

• Experience delivering community growth, audience development, or customer-engagement programs.

• Experience developing acquisition, onboarding, engagement, and retention programs.

• Ability to coordinate cross-functional and regional stakeholders.

• Strong planning, c