Senior Manager, TAC Business & Private Charging Solution

Job title: Senior Manager, TAC Business & Private Charging Solution

Tasks

• The role is to lead and drive TAC and Private Charging Solutions business in China through strategic portfolio management globally and locally; Drive TAC sales through online (MB APP/T-Mall/Douyin/JD/XiaoHongShu etc.) and offline platforms (Dealer Network/MB Event Platforms), and innovative business model transformation; Drive sustainable revenue growth and target achievement, enhance customer experience by branded collection offering; Create new commercial opportunities across physical and digital channels through active engagement of MBCS, PM, RD, MP, IPS, Quality Management, Controlling as well as dealer partners.
• Stratigic planning of TA&C business and drive TAC sales target achievement with high sales quality
• Strategy planning for TA&C business in China and business devop planning
• Study and estimate of TA&C product sales potential in China market.
• Develop a solid foundation of PVM and SI scheme, dealer standard, policies, product strategies, KPI responsibilities, cooperation with dealer groups to realize sales excellence.
• Drive sales KPIs target setting and monitoring, conduct detailed sales analysis per region, per product category to find out best practices and weak areas.
• Regular communication with regions for sales performance, best practice sharing, counter measures.
• Define action plans and activities for sales improvements if necessary.
• Work closely with pricing team and marketing team to develop and execute pricing and marketing communication for TA&C products
• Develop and manage whole range of TA&C product offerings to online and offline channel
• Secure competitive and whole range of TA&C products offerings to the market, including Technical Accessary and Collection.
• Launch management of new TA&C products.
• Initiate and coordinate the development and improvement of TA&C products offering in terms of selling concept, product range, point of sale tools, pricing, trainings, technical support, system support…
• Coordinate for operative resources/support with HQ and from other departments to support business targets including: warranty, retail operation, trainings, technical support, marketing, homologation, logistic, pricing etc.
• Be responsible for extra licensing product management and product launch
• Market research and competitor comparison of TA&C products offerings.
• Private charging strategy and private charging solution E2E sales and post-sales operation management
• Define wallbox product strategy and specifications (hardware, digital journey, etc.) through close collaboration with PM and RD
• Responsible for the overall business case of the wallbox product. Define activities to ensure wallbox as a profitable business with all related spendings and revenues.
• Keep monitoring and benchmarking the competitors product feature, price strategy, offering strategy, etc.
• Prepare the next generation wallbox, robot and other private concept in collaboration with RD, PM and industry leading suppliers.
• Drive wallbox revenue growth and market share through strategic pricing, market adaptation, and close collaboration with new car sales department.
• Ensure overall operational efficiency of wallbox business, covering installation, aftersales, order management, and financial processes
• Develop and operate online sales channel for MB collection
• Plan and define ecommerce business models and ensure the implementation
• Explore and manage online platform including T-mall, in TikTok, MB APP, JD and further digital commercial channel,
• Develop margin system for on line retailor and adjust periodically according to business needs.
• Manage daily operations such as product portfolio management, online store picture quality monitoring.
• Define business KPIs and follow up with on line retailor regularly. Ensure countermeasures are implemented to improve.
• Manage the staff sales via online APP
• Define APP functionalities for TAC model.

Qualifications

• Education: University degree is must, MBA is preferred.
• Experience: Over 8 years working experience, with at least 6 years experience in the After-Sales capacity of the automotive industry. In-depth knowledge of the parts and service business for both wholesale and retail. Excellent strategic thinking, solid analytical ability, sophisticated organization skills and tactical people management.

Benefits

• Events for Employees

• Flextime Possible

• Hybrid Work Possible

• Health Benefits

• Mobility Offers

• Discounts for Employees Possible

• Good Public Transport

• Barrier-Free Workplace

• Contact

• Beijing Mercedes-Benz Sales Service Co., Ltd.

• Daimler Tower, 8 Wangjing Street,100102 Beijing

• Details to location