About this role
Job title: Senior Manager - Software Engineering
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
The American Express Global Card Network Platform authorizes and processes all customer card transactions worldwide. As the backbone of American Express, this platform operates as a highly resilient, near real-time, low-latency distributed system, running 24x7x365 at global scale. We are making significant strategic investments to build next-generation card network capabilities, including:
- Card Authorizations, Routing, Clearing & Settlement
- Tokenization and secure payment processing
- Omni-channel platforms and partner connectivity
- Real-time