About this role
Job title: Senior Manager, Salesforce Engineering
About the Role Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of Scotiabank's Salesforce platform across multiple business lines. You will own the engineering roadmap, govern platform standards, and lead multiple squads to deliver secure, scalable, and high quality solutions in a regulated environment.
What You'll Do
- Own the Salesforce engineering strategy and multi year roadmap; align with enterprise architecture, business priorities, and modernization plans.
- Govern development standards (coding, security, accessibility, reuse), lifecycle practices, and platform operating model across squads.
- Drive platform scalability, performance, observability, and resilience; ensure alignment with risk, security, privacy, and compliance requirements.
- Manage platform portfolio, capacity planning, and release calendars across multiple Salesforce clouds.
- Ensure timely, high quality delivery of program milestones while adhering to SDLC, change management, and regulatory controls.
- Orchestrate cross team dependencies (product, architecture, data, integration, QA, DevOps), remove blockers, and manage risks with clear mitigation plans.
- Lead technical discussions; influence solution design, integration strategy, and make pragmatic build vs buy recommendations.
- Oversee code quality through standards enforcement, code reviews, automated testing, and CI/CD best practices.
- Partner with senior stakeholders (Directors/VPs) across multiple business lines; prepare executive updates and clear decision packs.
- Manage vendor/partner relationships, SOWs, and delivery performance for supported solutions and accelerators.
- Lead and grow high performing Salesforce squads (potentially 2–3 pods, ~8–15 FTE/contractors); build career paths and succession plans.
- Foster a culture of engineering excellence, accountability, and continuous improvement; coach and mentor engineers, leads, and admins.
- Define and track engineering KPIs (velocity, change failure rate, defect escape, MTTR, release stability, test coverage, platform health).
- Drive proof of concepts/pilots and evaluate emerging Salesforce capabilities (e.g., Einstein AI, Data Cloud, OmniStudio, Flow Orchestration).
- Identify opportunities to simplify architecture, retire technical debt, and scale re usable components, APIs, and patterns.
- Stay current with industry best practices; where relevant, monitor adjacent trends (e.g., distributed ledgers) for future applicability.
- Embed the Bank’s risk appetite and controls in day to day engineering decisions.