Senior Manager, Procure-to-Pay Operations

Job title: Senior Manager, Procure-to-Pay Operations

About the Role The Senior Manager, Procure-to-Pay Operations will lead and optimize the end-to-end P2P cycle across Accounts Payable, Travel & Expense reimbursements, travel administration, and procurement operations. You will ensure operational integrity, accuracy, and efficiency with strong internal controls, while partnering with the broader accounting team during month-end close and with the Strategic Sourcing & Procurement team to support governance, vendor management, and procurement initiatives. The role emphasizes driving automation and leveraging emerging AI technologies to modernize and scale P2P processes.

What You'll Do

• Oversee the full Accounts Payable process, ensuring accurate, timely, and properly authorized processing of vendor invoices and payments.
• Manage invoice-to-pay workflows in Coupa, including approvals, matching, exception handling, and payment runs.
• Ensure adherence to payment terms and effective management of the AP aging.
• Maintain robust controls over disbursements, including segregation of duties and fraud-prevention safeguards.
• Oversee the annual 1099 process, ensuring accurate vendor tax data, timely preparation and filing of 1099 forms, and compliance with IRS reporting requirements.
• Oversee corporate card programs, including employee-issued credit cards and virtual cards, ensuring appropriate controls, and policy compliance.
• Own the T&E reimbursement process within Coupa, ensuring compliance with company travel and expense policy.
• Administer the corporate travel program through Navan, supporting booking workflows, policy configuration, and traveler support.
• Partner with stakeholders to drive policy awareness, resolve exceptions, and continuously improve the employee experience.
• Lead procurement operations including vendor onboarding, vendor master data management, and purchase order (PO) lifecycle management.
• Maintain vendor records and master data in NetSuite, ensuring data integrity and accurate vendor setup.
• Support sourcing and purchasing stakeholders with operational guidance, controls, and process governance.
• Support and review month-end close activities related to P2P functions within NetSuite and FloQast.
• Review balance sheet reconciliations for AP to ensure completeness and accuracy.
• Perform and review variance analysis, investigating and explaining significant fluctuations in relevant account balances.
• Lead, mentor, and develop a team of 2, setting clear objectives and performance standards.
• Establish and maintain strong internal controls across AP, T&E, and procurement processes, supporting audit and compliance requirements.
• Identify and implement process automation and efficiency improvements across the P2P process.
• Define and monitor KPIs and service-level metrics to drive accountability and operational excellence.
• Serve as a key point of contact for internal stakeholders, vendors, and auditors on P2P matters.

What We're Looking For

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 8+ years’ experience in accounts payable, procurement operations, and/or P2P functions, including direct supervision of AP staff.
• Strong working knowledge of P2P processes, controls, and best practices across AP, T&E, and procurement.
• Experience with Coupa, Navan, NetSuite, and FloQast (or comparable ERP, P2P, travel, and close-management tools).
• Solid understanding of month-end close activities, balance sheet reconciliations, and variance analysis.
• Demonstrated ability to manage, develop, and motivate a team.
• Experience implementing or optimizing P2P systems and automating manual processes.
• Strong attention to detail with a controls-oriented mindset.
• Excellent organizational and process-management skills.
• Effective communication and stakeholder-management abilities.
• Analytical and problem-solving skills, with comfort working across data and systems.

Nice to Have

• Passion for driving automation and process efficiencies, including leveraging emerging AI technologies to modernize and scale P2P operations.

Compensation & Benefits

• Salary: $152,000-$190,000 per year
• Equity and benefits available