Senior Manager, Payroll

About the Role Senior Manager, Payroll at Live Nation Entertainment, reporting to the Payroll Director within Shared Services. This role oversees the execution of multi-state U.S. and multi-province Canadian payroll functions and manages a team of 24 direct and indirect reports to ensure timely, accurate payroll delivery with exceptional customer service in a high-volume environment. What You'll Do

• Oversee accurate and timely processing of biweekly, weekly and semi-monthly payrolls for salaried, hourly, tipped, seasonal and union employees across multiple U.S. states and Canadian provinces.
• Lead, mentor and professionally develop payroll team members toward department, company and personal goals.
• Maintain a strong performance management approach, engaging and comfortable addressing employee performance and goal setting.
• Communicate with the team to maintain unity and camaraderie.
• Create and/or process reports to support executive and local management, Human Resources, Benefits, Risk Management and other stakeholders as needed.
• Act as a payroll representative to service providers working with the Payroll office.
• Ensure adherence to internal controls and SOX compliance; develop and apply controls for department processes.
• Communicate and resolve issues for Human Resources, Accounting and other departments as needed.
• Apply Change Management best practices to communicate and deliver changes to continuously improve department deliverables.
• Maintain high levels of customer service, including response and resolution, and develop processes to improve service quality.
• Maintain a high degree of confidentiality and security of payroll data. What We're Looking For
• Passionate and motivated with an entrepreneurial spirit; resourceful, innovative and forward-thinking.
• Experience leading payroll operations across multi-state U.S. and multi-province Canada.
• Strong leadership and people-management skills with the ability to guide a team of 24 direct and indirect reports.
• Excellent communication and collaboration with Human Resources, Accounting and other stakeholders.
• Thorough understanding of internal controls and SOX compliance.
• Experience applying Change Management best practices and driving process improvements.
• Commitment to confidentiality and the security of payroll data.