About this role
The Senior Manager of Detection Operations is responsible for the daily execution of the Internal Fraud Center of Excellence (IFCOE) Internal Fraud alert review and referral processes. Reporting to the Director of Detection Operations this role will be a ‘first amongst peers’ providing leadership support to Operations staff. The Senior Manager will be responsible for identifying, reviewing and escalating potential incidents of internal fraud, misconduct, or policy violations. This role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. Plays a critical role in protecting the organization's assets, reputation, and compliance posture
Responsibilities
- Review and analyze potential internal fraud incidents identified through monitoring reports and business referrals
- Conduct initial assessments to determine credibility severity and appropriate escalation and or referral paths
- Prepare clear and well documented alert summaries and supporting materials for referral to investigations
- Maintain accurate case records in accordance with internal policies, regulatory requirements, and quality standards
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