About this role
About the Role Hyundai Motor America is seeking a Senior Manager, Forensic Investigations to lead critical investigations into vehicle safety and quality issues—focusing on electrical systems, EV architectures, and real-world defect analysis. The role combines hands-on work with leading a team to diagnose failures, identify root causes, and drive solutions to enhance safety and customer experience.
What You'll Do
- Lead and mentor a team of forensic investigators to identify and resolve vehicle safety concerns and defects
- Conduct root cause analysis using vehicle diagnostics, field inspections and teardown analysis, and lab testing
- Investigate issues related to EV systems, battery controls, charging systems, and thermal management
- Evaluate electronic components and perform FMEA and validation testing to understand failure mechanisms
- Analyze field data and trends to identify potential safety risks and improvement opportunities
- Partner cross-functionally with engineering, quality, legal, and suppliers to drive resolution
- Evaluate and validate fixes tied to recalls and service campaigns; support regulatory compliance and provide technical expertise in investigations
- Prepare clear, data-driven reports and present findings to leadership
What We're Looking For
- Eight or more years of experience in the automotive business, in areas such as vehicle safety, design, testing, field reliability evaluation, materials engineering, diagnostic laboratory, or service
- Bachelor's degree in electrical engineering or equivalent technical background; Master's degree a plus
- Three or more years of experience in a first-line people manager role
- Strong background in automotive electrical systems, diagnostics, and root cause analysis
- Knowledge of vehicle diagnostics
Nice to Have
- Master's degree is a plus
Compensation & Benefits
- Not specified