About this role
Senior Manager, Engagement & Development – Americas
Position Summary The Senior Manager, Engagement & Development will lead the design, execution and continuous improvement of engagement, talent and culture initiatives. In addition to taking on some global responsibilities, the Senior Manager will drive the Engagement strategy across the Americas, planning, implementing, and overseeing the Firm’s Engagement programs on a regional platform. The Senior Manager will serve as a key advisor to the Engagement & Development leadership, collaborating with stakeholders globally and working closely with Affinity Network leaders and other stakeholders in the Americas region to deliver best-in-class engagement solutions and ensure regional needs are addressed within the Firm’s overall strategy.
Our Team The Engagement & Development Team is responsible for:
- The professional skills curriculum for lawyers and Business Services professionals
- Mandatory and regulatory compliance training
- The Firm’s Coaching Office and global mentoring initiatives
- Lawyer and Business Services professional participation in committees and Firmwide initiatives
- Engagement surveys (e.g. People’s Voice) and other listening mechanisms
- Recognition programs
- Induction and exit strategies
- Global Affinity Networks, which are open to people of all backgrounds
Duties and Responsibilities
- Engagement Strategy and Leadership - Create an exceptional people experience in the Americas, tied to our global engagement strategy, grounded in the Firm's values and driven by initiatives that build connection and strengthen our culture of excellence.
- Implement the global Engagement mandate in the Americas region by designing, implementing and continuously improving key initiatives such as the People’s Voice Survey and other high-impact events and programs to build connection and strengthen our culture of excellence and high performance.
- People’s Voice Survey and Data-Driven Action - Oversee the People’s Voice Survey and related pulse checks, analyze results, and partner with regional leadership (Office Executive Partners and Regional Section Heads) to develop and monitor action plans, ensuring accountability and measurable progress across the Americas.
- Global and Regional Events - Strategically plan and execute high-impact global and regional events by aligning event objectives with Engagement and Firm priorities, ensuring seamless collaboration across cross-functional teams.
- Risk Management - Exercise sound commercial judgment and rigorous risk assessment in the design and execution of Engagement initiatives, ensuring alignment with Firm strategy, client expectations and applicable legal and regulatory requirements.
- Team Management - Direct daily operations an