About this role
Job Description
Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for card number assignment and fulfillment of new applications while maintaining a frictionless experience. This requires a multi-dimensional approach to the fulfillment of applications we receive through Digital acquisitions as we drive faster approval-to-spend timeframes for existing and new customers.
We are looking for a passionate, talented, and adaptable strategic product manager to own platform fulfillment capabilities that support American Express Enterprise Fulfillment Services.
Responsibilities
- In this role, you will have the responsibility to create foundational capabilities to accelerate cardmembers' access to spending by creating a fulfillment and servicing ecosystem that is seamless, personalized and ready across every preferred mode.
You will be responsible for:
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Owning, developing, and delivering Card Number Application Platform(CNAP) related strategies and capabilities.
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Shape the platform capabilities to ensure greater reusability, maintainability, scalabilit