Senior Manager, Data Center Support Services

Senior Manager, Data Center Support Services

Singapore

Job Identification 340010

Job Category Services and Support

Posting Date 10/30/2026, 05:41 AM

Role People Manager

Job Type Regular Employee

Does this position require a security clearance? No

Years 10+ years

Applicants are required to read, write, and speak the following languages English

Job Description

This role focuses on the operational execution of GPU, network, and compute infrastructure required to support large-scale AI workloads. You will help formalize how AI infrastructure build operations are delivered at sites such as JBP/FYV, including the type of work being performed, the ownership boundaries, and which activities should remain within the build operations function versus being handled by partner teams, vendors, or other Oracle organizations. You will work closely with internal teams including TPM, DCBT, DCO, DCFE, DCSO, Capacity Planning, Network, Logistics, and Deployment teams, as well as external data center partners and vendors. The role requires a strong understanding of mission-critical data center operations, AI infrastructure, physical deployment workflows, incident response, and vendor coordination.

Responsibilities

Main responsibilities include:

• Define and manage the build operations model for GPU, network, compute, power, cooling, and related infrastructure.

• Create clear processes, ownership, SLAs, reporting, escalation paths, and operational standards.

• Oversee physical deployment from material delivery, rack installation, cabling, TCS connection, power-on, validation, and handover to operations.

• Ensure deployment work is completed safely, consistently, and in line with Oracle standards and project timelines.

• Identify deployment blockers and coordinate resolution with Oracle teams, vendors, logistics providers, and data center partners.

• Mentor and develop DCTs, shift leads, site leads, and fly-in support teams across JAPAC.

• Provide technical operations guidance on rack layout, cabling, power, cooling, serviceability, logistics flow, and build sequencing.

• Manage vendors and partners to ensure they meet Oracle’s safety, quality, timeline, and process requirements.

• Improve material movement, receiving, staging, inventory tracking, store room processes, and spare parts readiness.

• Support steady-state operations, including maintenance, break/fix, incident response, escalation, and service restoration.

• Capture lessons learned from deployments and incidents to improve future build execution.

• Use tools such as Jira, Confluence, dashboards, and reports to track progress, risks, blockers, and operational readiness.

• Drive continuous improvement in deployment quality, execution efficiency, hardware availability, and time to market.

• Overall, the role ensures Oracle’s AI infrastructure builds in JAPAC are delivered safely, efficiently, and consistently while building strong regional execution capability.

Qualifications

• Career Level - M3

Required Skills

• IT System Infrastructure

• Large Infrastructure

• Project Management

• About Us

• Only Oracle brings together the data, infrastructure, the applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

• True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

• We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know.

• Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.