About this role
Job title: Senior Manager, Customer Master Data Management
About the Role The Senior Manager, Customer Master Data Management will report to the Director of Customer Master & Commercial Data Management in the Commercial Innovation Analytics Operations organization. This role supports Vertex's Global Healthcare Entity Master and will help drive the customer mastering process, working with a team of data stewards, and supporting overall data governance. The ideal candidate is passionate about data, has experience managing data quality and master data initiatives, and understands MDM’s role in enabling and building a 360° view of customers in an enterprise.
What You'll Do
- Support the global customer mastering program. In partnership with IT and other stakeholders, support the commercial data governance process, including data cataloguing efforts.
- Work closely with a team of data stewards who execute data change requests and other data quality initiatives.
- Support integrations with CRM systems and other internal systems that depend upon the customer MDM.
- Act as the data product owner for health care entity data within Vertex’s CRM systems.
- Facilitate the load of HCO/HCP data into MDM and other downstream systems including CRM.
What We're Looking For
- Passion for data with experience managing data quality and master data initiatives, and an understanding of MDM’s role in enabling a 360° view of customers in an enterprise.
- Ability to partner with IT and business stakeholders to drive data governance, data quality, and data cataloguing activities.
- Experience supporting CRM integrations and working with healthcare entity data.
- Strong data stewardship leadership, collaboration, and communication skills.
Nice to Have
- Experience with data cataloguing is a plus.