Senior Manager, Compensation & Benefits and Operations

Purpose of the Position: We are seeking a highly analytical and process-oriented Senior Manager to lead our Compensation & Benefits (C&B) and Operations team. This role is pivotal in managing our global C&B functions, ensuring compliance, and driving operational excellence through process reengineering and AI-enabled innovation. You will partner closely with the Finance Department and People Business Partners to manage people costs, while managing our annual compensation cycles and retention initiatives.

Job Responsibilities:

C&B Operations & Employee Lifecycle Management

• Supervise end-to-end C&B operations, acting as the primary checker for all regular and casual payroll, final payments, retirement schemes, MPF, and pension contributions across Hong Kong, Mainland China, Singapore, Malaysia, and the US.

• Oversee daily People Operations, including core employee lifecycle processes (onboarding workflows, staff movements, offboarding, and certifications).

• Lead annual audits, including HR walkthroughs, payroll document preparation, and addressing auditor enquiries.

• Validate relocation and medical-related payments to ensure policy compliance.

• Lead policy renewals and internal communications via our internal portals. People Cost Management & Strategic Planning

• Collaborate closely with the Finance department and People Business Partners to manage the people cost budget, orchestrate annual forecasts, and drive new strategic initiatives.

• Provide robust tools and rolling forecast templates to enable ongoing cost monitoring and support manpower planning. Annual Exercises & Retention

• Lead the end-to-end execution of annual review cycles, including salary reviews, bonuses, promotions, market benchmarking, and ad hoc reviews.

• Design and administer incentive schemes and long-term compensation strategies that support a performance-driven culture, utilizing data analytics to align with business objectives. System Management & Process Improvement

• Act as the steward of our HRIS and peripheral applications, ensuring smooth daily operations, data accuracy, and alignment with organizational goals.

• Partner with the Product & Technology (P&T) team and external vendors to implement system upgrades, portal enhancements, and digital workflows.

• Champion operational excellence through cross-functional team collaboration, process reengineering and AI-enabled innovation.

Job Requirements

• Bachelor’s degree in Human Resources, Finance, Business Administration, or a related discipline.

• Minimum 10 years of experience in C&B and HR operations in MNC or conglomerate.

• Experience in leading digital transformation or automation projects within an HR function.

• Exceptional communication and negotiation skills to engage with diverse stakeholders and vendors

• Proficient in HRIS platforms with strong skills in data analysis and reporting.

• Demonstrates an analytical mindset and the ability to interpret complex data to support strategic decision-making

• Good command of written and spoken English, Cantonese and Mandarin.

• Work location will be at Causeway Bay office.

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