Senior Manager - Charging Payments and Subscriptions

Senior Manager - Charging Payments and Subscriptions

Information Technology

Ikoyi, Lagos, South West Region, Nigeria

(Hybrid)

Job Description

Reports To: General Manager - IT Operations

Division: Information Technology

Mission

• Oversee and direct the IN/VAS Operations, provide input into design, planning and optimization of IN/VAS, Support and Maintenance of IN & VAS networks as well as development of innovative products/services

Description

• Translate MTNN’s Business plan and subscriber growth assumptions into requirements for Intelligent Network, VAS network, service creation and applications development
• Plan, monitor and deliver best in class OSS, BSS, IN / VAS systems in line with business plan
• Develop strategies to ensure optimum capacity planning for Call attempts and signalling traffic utilisation across IN/VAS nodes
• Ensure MTNN’s core/intelligent/VAS network performance is in line with defined KPA/KPI’s
• Maintain awareness of the latest technological and industry developments and act as subject matter expert regarding Intelligent & VAS network design and capacity planning
• Trend analysis management of all faults on the VAS & Prepaid systems
• Manage the performance and availability of the VAS & Prepaid systems
• Release Management Planning & control all system installations and commissioning
• Ensure effective Vendor Management and Service Level Compliance
• Monitor the status and performance of the network elements
• Monitor international trends and business best practice in relation to specific product or technology
• Oversee and direct the activities for architectural service design and integration of new and innovative products/services within MTN
• Oversee the development of new products and services utilizing existing service layer features cutting across different functional systems e.g. CS 5.0, GPRS, SMS etc.
• Alignment of IN and VAS nodes to design and plan from planning and ensure continuous analysis of performance to ensure effective capacity provisioning
• Create processes and procedures to effectively manage people, systems and processes
• Participate in the selection of suitable technologies and negotiate/manage contracts with suppliers accordingly
• Monitor and ensure that operational delivery of system outputs are met in line with OLAs and SLAs
• Develop processes and procedures to manage the environment
• Participate in the selection & selection of suitable technologies
• Manage contracts with suppliers/vendors
• Ensure operational delivery of business requirements

Education

• First degree in Engineering, Computer science or related field
• Masters advantageous
• Fluent in English and language of country preferable

Experience

9 - 17 years’ experience which includes:

• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry

• Worked across diverse cultures and geographies advantageous

• Experience in Core, IN and/or VAS planning/operations, software technology, contract negotiation, multi-vendor network operations, CAPEX and OPEX budget preparation and fixed network deployment

• In depth knowledge in forecasting long term network growth and providing input to company business plan

• About Us

• We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

• At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

• Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.

• As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

• Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

• We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

• Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

• Obsessions: How We Do It

• The behaviors that keep our culture strong and safe.

• 1. Light It Up!

Always Do This:

• Bring all your heart and all your smarts to us.

Never Do This:

• Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

• 2. Raise Your Hand. Speak Your Mind.

Always Do This:

• Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

• Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

• 3. Collaborate. Don’t Isolate.

Always Do This:

• Share what you know and respect what others can teach you.

Never Do This:

• Never think that you are great unless you help make others great too.

• 4. Things Always Get Better Here.

Always Do This:

• Take your own steps forward to improve and strengthen us.

Never Do This:

• Never believe or cause others to believe that "not now" means "not ever."

• Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

• Then, join MTN Nigeria!

• Welcome to our Y’ello Family, where our people are our most critical competitive assets.

• If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.

• Our Employee Value Proposition enables you to:

• Work with meaning

• Connect to develop

• Thrive in positivity

• Grow with purpose

• Live inspired.

• It’s a great place to work! Take that bold step and apply today!

• Eligible Females and People with Disabilities are encouraged to apply.

• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.

• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

• For whistle blowing and reporting fraudulent recruitment activities, contact us via [email protected]

• By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site.

• Apply Now

• Job Info

• Job Identification

• 7802

• Job Category

• MTN Level 3H

• Posting Date

• 10/02/2026, 09:16 AM

• Apply Before

• 10/12/2026, 06:55 PM

• Job Schedule

• Full time

• Locations

• MTN Nigeria - Lagos Office (Falomo Round about, Ikoyi)

• (Hybrid)