Senior Manager, Business Operations & Insights

About the Role Senior Manager, Business Operations & Insights plays a key role within the Office of the OCIO Business Management function, supporting ScotiaTech priorities. This role combines strong analytical depth with the ability to synthesize data into actionable insights to enable senior leadership to drive execution across the OCIO. What You'll Do

• Lead core business activities including planning, reporting dashboards, and executive materials to provide a clear view of business performance
• Lead workforce planning and headcount management for OCIO (tracking, forecasting, scenario analysis), ensuring alignment to priorities, capacity, and demand
• Own financial management activities including budgeting, forecasting, variance analysis, and run rate tracking in partnership with Finance
• Own the OCIO reporting layer, consolidating inputs across teams into a single, accurate view of performance, priorities, and key metrics
• Translate complex financial, workforce, and operational data into clear insights, narratives, and recommendations for senior leadership
• Develop and maintain reporting tools (dashboards, scorecards, KPI tracking) to provide consistent visibility into progress, outcomes, and areas requiring action
• Run core business cadences (e.g., monthly reporting cycles, leadership reviews, enterprise asks), ensuring quality, consistency, and follow-through
• Drive initiative tracking and execution discipline across OCIO and ScotiaTech priorities, ensuring alignment on milestones, risks, and dependencies
• Partner closely with Strategy, HR, and Finance leads to align on priorities, workforce plans, and enterprise reporting outputs
• Improve operational effectiveness by standardizing processes and reporting practices What We're Looking For
• Strong analytical depth with the ability to synthesize and translate data into clear insights, narratives, and recommendations for senior leadership
• Experience in workforce planning, headcount management, budgeting, forecasting, variance analysis, and run rate tracking
• Proven ability to consolidate inputs across teams into a single view of performance and present to senior leadership
• Experience developing and maintaining dashboards, scorecards, and KPI tracking
• Ability to partner with Strategy, HR, and Finance to align on priorities and enterprise reporting outputs
• Excellent communication and storytelling skills for executive audiences