Senior Manager - AI Engineer

Senior Manager - AI Engineer

Zurich Insurance - Senior Manager - AI Engineer

We are looking for an AI Engineer to design and deploy scalable, production-ready Generative and Agentic AI solutions that enhance business processes, customer experiences, and operational efficiency. The role will focus on building intelligent AI applications, copilots, and autonomous agents within a secure and responsible enterprise environment for the Finance team.

Objectives of the role

• Design, develop, and deploy production-ready AI solutions that integrate seamlessly into enterprise applications and business workflows.
• Build scalable AI platforms and reusable components to accelerate AI adoption across multiple business functions.
• Develop intelligent AI copilots, conversational assistants, and autonomous agent systems that improve operational efficiency and customer experience.
• Establish best practices for AI engineering, MLOps, governance, monitoring, and responsible AI implementation.

Key Responsibilities

• Design and implement AI-powered applications, APIs, and services using modern software engineering practices.

• Develop and deploy generative AI, and agentic AI solutions for business and customer-facing use cases.

• Design and build autonomous and semi-autonomous AI agent systems capable of planning, reasoning, tool usage, and workflow automation.

• Implement multi-agent architectures for complex business processes requiring collaboration between specialized AI agents.

• Integrate AI systems with enterprise tools, APIs, databases, and business applications.

• Develop evaluation and guardrail mechanisms to ensure reliability, safety, accuracy, and compliance.

• Optimize model latency, token consumption, infrastructure utilization, and operational costs.

• Ensure AI solutions comply with enterprise governance, security, privacy, and regulatory requirements.

• Required Skills & Qualifications

• 3 years + of experience in AI engineering or 5+ years of experience in software engineering, machine learning engineering or related disciplines

• Strong programming experience in Python and familiarity with software engineering best practices.

• Hands-on experience building and deploying LLM-based applications and generative AI solutions.

• Experience with AI orchestration and agent frameworks such as LangGraph.

• Experience designing and deploying RAG architecture, vector databases, multi-agent systems

• Experience with developing on Microsoft Azure

• You are the heart & soul of Zurich!

• At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

• We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

• Let’s continue to grow together!

• Location(s): MY - Kuala Lumpur

• Schedule: Full Time

• Recruiter name: Caroline Louis