Senior Loyalty & Promotions Consultant

Senior Loyalty & Promotions Consultant

Hybrid in United States of America

Marketing Strategy Consulting

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EPAM Systems is looking for a driven Loyalty & Promotions Consultant to join Empathy Lab in North America — a fast-growing creative agency designed for the modern Chief Marketing Officer and backed by our global engineering and digital services organization.

In this role, you will support the design and delivery of loyalty programs, promotion strategies, membership experiences and subscription models that drive measurable growth for major brands across Quick Service Restaurants (QSR), Retail, Travel & Hospitality, Consumer Goods and beyond!

Working alongside senior practice leads and cross-functional teams, you will contribute to client engagements, help shape practice offerings, and build your expertise in a growing area of marketing consulting. Apply today!

Req.#1091596262

Responsibilities

• Support the development of client recommendations across loyalty programs, offer strategies, membership experiences and subscription models
• Contribute to end-to-end program design, including strategic options, business cases, economics and go-to-market approaches
• Collaborate with data, experience design, digital product and delivery teams to support the execution of integrated client projects
• Prepare materials, analyses and points of view that help account teams align solutions to client needs
• Support new business development efforts, including research, proposal content and pitch materials Research and draft proposal content, pitch materials and RFP responses under the guidance of senior team members
• Co-author research, articles and points of view that support the practice's thought leadership in loyalty and promotions Represent the practice at industry events, webinars and forums to build visibility and expertise
• Help cultivate relationships with external platform partners on practice-related initiatives
• Partner closely with senior consultants and practice leads to learn and apply emerging approaches in loyalty and promotions strategy

Requirements

• QSR industry experience preferred — a key growth area for our team (additional experience in Retail, Consumer Goods (CPG) or Travel & Hospitality is a strong plus)

• Growing expertise in one or more domains such as loyalty, membership, pricing, promotions or subscription business models

• 5+ years of relevant experience in consulting, agency or client-side marketing roles Strong analytical and problem-solving skills, with a creative approach to business challenges - Clear written and verbal communication skills, with the ability to translate complex ideas into accessible insights

• Comfort collaborating cross-functionally, with growing exposure to direct client engagement

• Business acumen and curiosity about the ROI and outcomes of loyalty and promotion initiatives

• Experience contributing to client engagements across multiple phases (strategy, design, delivery)

• Willingness to travel occasionally for client or team needs

• We offer/Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

• Engineer the Future with a Career at EPAM

• Applications will be accepted on a rolling basis.

• EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

• Why Choose Us

• 2023Most Loved Workplace2024Best Place to Work 20242024Sitecore’s Partner

Experience

• Awards

• Affirmative Action Obligations as a U.S. Government Federal Contractor

• As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of individuals with disabilities and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

• Equal Employment Opportunity

• EPAM Systems, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

• At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

• Accessibility for Applicants with Disabilities

• EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

• EPAM Systems, Inc. participates in eVerify.

• Pay Transparency Non-Discrimination Provision

• EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)