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Senior Key Account Manager

L’Oreal

About this role

About the Role You will join L’Oréal as a Senior Key Account Manager responsible for growing key accounts and delivering joint business plans. The role focuses on optimizing e-commerce performance, notably on platforms like Shopee (and MOMO where relevant), while driving profitability and strong partner relationships.

What You'll Do

  • Support the development of the assigned account and drive performance (P&L)
  • Build and execute Joint Business Plans (JBP) and negotiate commercial terms with Shopee
  • Manage platform operations for Shopee/MOMO storefronts and coordinate monthly sell-in/sell-out reconciliations and MBRs
  • Manage stock agreements with trade partners and monitor contracts/invoices
  • Create annual business plans and trade marketing plans
  • Collaborate cross-functionally to align supply chain, marketing, and sales

What We're Looking For

  • Proven experience in Key Account Management with ability to drive P&L for assigned accounts
  • Experience negotiating commercial terms with e-commerce platforms such as Shopee
  • Strong skills in joint business planning, trade marketing, contract and stock management
  • Data-driven mindset with ability to monitor performance and forecast demand
  • Ability to operate in a fast-paced, cross-functional environment

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