About this role
About the Role EchoStar seeks a Senior IT Product Owner to drive the Customer Care Application platform used across BOOST, DISH TV, and other EchoStar brands. You will translate business goals into actionable requirements, manage the product backlog, and coordinate releases to deliver a high-quality customer experience.
What You'll Do
- Conduct requirement gathering and elicitation from customers, stakeholders, and business leaders
- Translate high-level business goals into detailed, actionable requirements, including writing clear Technical User Stories and acceptance criteria
- Manage, refine, and prioritize the product backlog using established technologies like JIRA and ServiceNow
- Interpret technical documentation and collaborate with the engineering team to discuss implementation approaches and dependencies
- Lead and coordinate Release Management activities, including planning, communicating, and executing successful product launches and rollouts
What We're Looking For
- Bachelor's Degree in Computer Science, Business, Marketing, or a related discipline
- 3+ years of experience as a Product Owner in an Agile environment
- Experience with Release Management, including planning, coordinating, and executing product launches
- Ability to manage multiple responsibilities and projects concurrently in a fast-paced environment
- Exceptional Stakeholder Management skills, including conflict resolution
- Proven capacity for strategic thinking, balancing short-term tactical needs with the long-term product roadmap
- Visa sponsorship not available for this role
Compensation & Benefits
- Salary: USD 83,160.00 - 118,800.00 per year
- Benefits include flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.