About this role
Job title: Senior IT Infrastructure Engineer Kibo (m/f/d)
About the Role The Infrastructure Senior IT Engineer is a plant/site-facing role that ensures reliable, secure, and well-integrated plant IT infrastructure and supports IT/OT convergence at the location. This role provides on-the-ground technical leadership and acts as the local interface to the global infrastructure team, accelerating execution and ensuring alignment with global standards.
What You'll Do
- Maintain understanding of the site infrastructure landscape (LAN/WAN/Wi‑Fi, server/virtual environments, core services, backups, printing, end-user compute) including local configurations and dependencies.
- Act as the site technical point of contact for infrastructure incidents and problems; coordinate diagnosis and resolution with central Infrastructure teams and service providers.
- Support lifecycle activities at site (patching coordination, hardware refresh, capacity and performance monitoring, documentation/CMDB accuracy).
- Ensure local execution and validation of backup/restore procedures for site-relevant systems and services (in alignment with global standards and service owners).
- Provide site ownership for end-user computing (EUC) fundamentals: coordination of endpoint rollouts and refresh, local device standards adherence, collaboration/meeting room technology support, and escalation management with global workplace/EUC teams.
- Support plant-specific software solutions from an IT perspective (e.g., local manufacturing support tools, label/printing solutions, shopfloor data capture clients): manage infrastructure dependencies, connectivity, access, deployments, and coordination with application owners/vendors.
- IT/OT Convergence & OT-Connected Environment Support: partner with Automation/Engineering and OT owners to support OT-connected systems (e.g., SCADA/MES interfaces, historians, engineering workstations) by understanding connectivity requirements, dependencies, and integration points to enterprise IT.
- Help implement and sustain IT/OT network segmentation and secure connectivity in alignment with enterprise standards (e.g., zone/conduit principles, firewall rules coordination, remote access patterns).
- Support risk assessments and change impact analysis for shopfloor/OT environments; ensure changes are planned to minimize production disruption.
- Local Project Leadership & Site Readiness: lead or co-lead local infrastructure projects (network upgrades, server/storage changes, site moves/expansions, industrial connectivity improvements) from scope definition through execution and handover; coordinate site readiness, cutover planning, communications, and hyper care support.
- Manage local delivery governance: track actions, risks, dependencies, and status; escalate issues early; ensure documentation and operational acceptance.
- Support site Business Continuity and Disaster Recovery readiness for IT services: identify critical dependencies, maintain local recovery procedures/runbooks, and coordinate testing and remediation actions with global service owners.
- Security, Compliance & Service Improvement: local execution of security controls and compliance requirements for infrastructure and OT-connected environments; vulnerability remediation coordination, secure configurations, audit support.
- Drive continuous improvement by identifying recurring issues, improving operational procedures, and promoting standard tools and best practices at the site.
- Maintain clear technical documentation (network diagrams, server/application dependencies, OT/IT interfaces, runbooks) to improve resilience and reduce recovery time.
- Stakeholder & Vendor Coordination: Serve as a technical liaison between site stakeholders, vendors, and global infrastructure teams; ensure alignment and timely delivery.
What We're Looking For
- Experience in plant IT infrastructure with IT/OT convergence, ideally in a manufacturing or industrial environment.
- Strong knowledge of LAN/WAN/Wi‑Fi, server/virtual environments, core services, backups, and end-user computing.
- Experience leading local infrastructure projects and coordinating with global/infrastructure teams.
- Ability to assess risks and impact of changes in shopfloor/OT environments and minimize production disruption.
- Familiarity with SCADA/MES interfaces, historians, and OT-connected workstations; understanding of network segmentation and secure connectivity.
- Excellent documentation, governance, and stakeholder/vendor coordination skills.
Nice to Have
- Experience with manufacturing support tools, label/printing solutions, or shopfloor data capture clients.
- Knowledge of COA/BCP/DR planning and testing in an industrial setting.
Compensation & Benefits
- Salary range not disclosed; benefits not specified.