Senior Human Resources Associate - Performance

Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you'll do: Senior Human Resources Associate - Performance in the Enterprise will work to support the global performance review cycle. You will work collaboratively with a highly motivated team within a fast-paced company. This role involves analyzing performance data, providing insights, and collaborating with cross-functional teams to drive continuous improvement and achieve desired objectives of the performance enablement process.

• Performance Enablement Process Execution
• Support performance enablement process and actively lead certain workstreams as part of the process.
• Identify trends in performance management processes and recommend for enhancements in the process.
• Data Analysis & Insights
• Analyze performance data and generate reports to provide actionable insights for leadership.
• Track key performance indicators (KPIs).
• Technology & System Support
• Work with HR & Performance systems (such as SuccessFactors, or other HRIS tools) to execute performance process.
• Stakeholder Collaboration & Communication
• Partner with HR business partners (HRBPs), Leaders, and ZSers to ensure smooth execution of performance cycles.
• Collaborate in training and guiding Leaders on best practices for performance management.
• Provide support in managing performance improvement plans (PIPs).
• Help design communication strategies to enhance transparency in performance management

What you’ll bring:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in performance management/ talent management or related HR functions.
• Strong analytical skills with proficiency in Excel, Power BI, or other data analysis tools.
• Experience working with HR systems like SAP SuccessFactors, or similar tools.
• Excellent communication, stakeholder management and project management skills.
• Ability to handle confidential data with high integrity and professionalism.
• Flexibility to work across time zones, cultures and levels of the organization;
• Self-directed and motivated
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Find Out More At: www.zs.com

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