Senior HRBP / HR Operations Manager

Senior HRBP / HR Operations Manager

Location: Wuse, Abuja (FCT)

Position objective

• The HR Operations Manager will oversee the effective and efficient delivery of core HR operations, with primary responsibility for payroll administration, employee records and HR administration, and HR compliance and governance.
• The role will ensure that HR processes are executed accurately, timely and in line with company policies, statutory requirements and applicable employment regulations.

Key Responsibilities Include:

Payroll Management:

• Ensure timely and accurate submission of monthly payroll input data (new hires, exits, salary changes, deductions, allowances, etc.) to the payroll provider/finance.
• Administer employee payslips, ensuring they are accurate, issued on time, and queries are resolved promptly.
• Maintain accurate and up-to-date records of statutory deductions, including PAYE, Pension, and NHF, and ensure timely remittance in line with regulatory requirements.
• Reconcile payroll reports against HR records and finance postings to identify and resolve discrepancies.
• Respond to employee queries on payroll, deductions, and statutory remittances, escalating where necessary.
• Support periodic audits and statutory inspections relating to payroll and statutory deductions.

HR Administration & Employee Records:

• Maintain accurate and up-to-date employee records and personnel documentation in the HRIS and employee files.
• Ensure employment contracts, contract renewals, amendments and other employment documentation are prepared, tracked and completed within the required timelines.
• Monitor employee contract expiry dates and proactively initiate renewal processes with relevant managers.
• Manage employee lifecycle documentation, including onboarding, transfers, changes in employment status, confirmation and exits.
• Coordinate and ensure effective execution of employee exit and clearance processes, including documentation, asset clearance and final payroll inputs.
• Maintain an accurate and current employee database, ensuring consistency between HRIS, employee records and other HR reports.
• Support the preparation of routine HR reports, employee data and operational dashboards as required.
• Maintain accurate records of HR budgets, expenses and related expenditure documentation.
• Monitor HR operational expenses against approved budgets and provide periodic updates to the HR leadership team.
• Ensure HR administrative processes are documented, organized and consistently applied.

HR Compliance & Governance:

• Ensure HR operations comply with applicable labour laws, statutory requirements, company policies and internal controls.
• Maintain a compliance calendar covering key HR and statutory obligations, deadlines and required submissions.
• Monitor compliance with employment documentation requirements, including contracts, statutory records and employee files.
• Support the HR team in maintaining proper documentation and evidence for internal and external audits.
• Ensure HR policies, procedures and processes are consistently implemented and appropriately documented.
• Identify gaps, risks or control weaknesses within HR processes and recommend appropriate corrective actions.
• Maintain appropriate HR records and documentation to support audit readiness and organizational governance.
• Partner with relevant internal stakeholders, including Finance, Legal and management, on HR compliance and governance matters.
• Stay informed of relevant changes in employment legislation and statutory requirements and support the implementation of necessary changes within HR processes.
• Promote confidentiality, data integrity and responsible handling of employee information across HR operations.

Talent Acquisition Strategy:

• Drive the development and implementation of strategies focused on leadership hiring and building a pipeline of future leaders through the talent framework.

Workforce Planning and Organizational Structure Alignment:

• Support the development of organizational structures and workforce planning efforts for Nigeria and other West African countries Husk would be operational in.
• Support organizational design discussions, leveraging on strategic workforce needs analysis whilst supporting the development of plans to ensure people-role fit.

Collaborative HR Team Engagements:

• Support the implementation of talent management processes. including the rollout of performance management cycles, supporting the identification of development needs, and contributing to initiatives focused on employee growth and career progression.
• Contribute to the design and delivery of learning and development programs helping to identify training needs, assisting in the creation of learning content, and supporting the coordination and delivery of programs aimed at enhancing employee skills and leadership capabilities.
• Assist in the implementation of talent engagement initiatives, supporting the rollout of programs aimed at fostering a positive and productive work environment, contributing to initiatives that enhance employee morale and retention, and assisting with communication efforts.
• Collaborate with the broader HR team and provide insights to support decision-making: This includes working closely with other HR colleagues, sharing relevant information and perspectives, and contributing to the overall effectiveness of the HR function.

Issues and Crises Management:

• Support employee communication during sensitive or high-risk incidents affecting operations or employee relations.
• Build frameworks for proactive risk identification, reputation management, and response coordination on employee-related matters.

Internal Collaboration & Advisory:

• Advise the Country Director and Senior Leadership Team on policy shifts, regulatory developments, and sector trends, effectively articulating risks, opportunities, and policy dynamics within Nigeria and across West Africa sub-region.
• Collaborate cross-functionally with relevant teams towards ensuring the management of interventions on core and growth objectives for Husk.
• Prepare policy briefs, white papers, and thought leadership materials