Senior HR Regional Manager – Ireland & UK

Job title: Senior HR Regional Manager – Ireland & UK

About the Role Senior HR Regional Manager – Ireland & UK will lead the delivery of high-quality HR operations across a large, matrixed region, supporting approximately 4,000 employees in Ireland and the UK. The role will be a critical leadership position ensuring an exceptional employee experience, operational excellence and compliance while partnering with senior stakeholders across a complex business.

What You'll Do

• Lead, coach, and develop a team of HR Managers and HR professionals across Ireland and the UK.
• Drive the delivery of HR operations across the employee life cycle, including onboarding, employee relations, performance management, policy implementation, and workforce support.
• Partner closely with business leaders to understand organisational priorities and develop effective people solutions.
• Ensure compliance with employment legislation and company policies across Ireland and the UK.
• Provide guidance and support on complex employee relations matters, investigations, and organisational change initiatives.
• Monitor HR metrics, trends, and service performance, using data-driven insights to identify opportunities for improvement.
• Lead continuous improvement initiatives to enhance operational efficiency, employee experience, and service quality.
• Collaborate with HR Shared Services, Talent Acquisition, Reward, Payroll, and broader HR teams to ensure seamless service delivery.
• Support business transformation, organisational design, and workforce planning initiatives as required.
• Foster a culture of accountability, high performance, and customer-focused HR service delivery with the broader EMEA HR managers team.

What We're Looking For

• Significant HR Operations or HR Business Partnering experience within a large, complex, multinational organisation.
• Demonstrated experience leading and developing teams, ideally including the management of HR Managers.
• Strong experience supporting employee populations in Ireland, with a thorough understanding of Irish employment legislation and HR practices.
• Experience partnering with senior business leaders and influencing decision-making.
• Strong employee relations experience, including the management of complex cases and organisational change.
• Proven ability to drive operational excellence and continuous improvement initiatives.
• Experience using HR data, metrics, and analytics to inform decision-making and measure performance.
• Excellent stakeholder management, communication, and relationship-building skills.

Nice to Have

• Experience supporting both Ireland and the UK within a regional HR leadership capacity.
• Knowledge of UK employment legislation and HR practices.
• Experience working within highly regulated, professional services, healthcare, life sciences, pharmaceutical, or clinical research environments.
• Experience leading HR transformation or process optimisation programmes.
• CIPD qualification or equivalent HR certification preferred.

Compensation & Benefits

• Competitive salary not specified; Benefits include various annual leave entitlements, health insurance offerings, retirement planning, and Global Employee Assistance Programme LifeWorks.
• Life assurance; Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
• ICON is committed to inclusion and equal opportunity for all candidates.