Senior HR Advisor

Senior HR Advisor

The Senior HR Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.

Responsibilities

• Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.

• Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.

• Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.

• Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.

• Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.

• Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.

• Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.

• Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements.

• Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.

• Contribute to the review and development of employee relations policies, templates, guidance, and training materials.

• Skills we can’t do without

• Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.

• Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.

• Strong organizational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism.

• Competent in using HR systems and Microsoft Office tools for record-keeping and reporting.

• Qualifications and Desirable Experience

• CIPD qualification or working towards CIPD accreditation is desirable.

• Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable.

• Experience of working with trade unions or employee representatives is beneficial.

• Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.

What We Offer

• People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer-focused mindset.
• Winning behaviors – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together.
• Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression.
• Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work-life balance.

Location: Birmingham (Hybrid), 3–4 office days per week

Additional requirements: Candidates must be eligible to obtain and maintain BPSS clearance.

Benefits

• Pension Scheme - contributions matched up to 10%

• Private medical cover

• Income Protection

• Life Assurance

• 25 days paid leave + National Holidays

• Flex benefits program

• Diversity, Equity & Inclusion

• At Atos, we want everyone to feel confident and supported throughout the recruitment process. As a proud signatory of the Armed Forces Covenant, Employers Domestic Abuse Covenant (EDAC) and Care Leaver Covenant, we welcome applications from individuals from all backgrounds and life experiences.

• As a Disability Confident Leader, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will ensure the appropriate support is in place.

• We're here to help ensure you can participate fully and showcase your skills and experience.