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Senior HCL Workload Automation Support Engineer (HWA/IBM TWS/Maestro)

Publicis Groupe
hybrid
Mexico City, Mexico Posted Jul 30, 2026

About this role

Job Description

Senior HCL Workload Automation Engineer to support and optimize large-scale enterprise batch processing environments, ensuring business-critical workloads execute reliably and within SLA commitments.

This role combines production support, workload automation engineering, batch performance optimization, root cause analysis, and operational automation. The successful candidate will act as a senior technical contributor, driving resolution of complex incidents, mentoring team members, and improving platform reliability through automation and continuous improvement initiatives.

Responsibilities

  • Monitor and support enterprise batch processing environments built on HCL Workload Automation (HWA), IBM Tivoli Workload Scheduler (TWS), and Maestro.

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