Senior Front Desk / Admin Officer

Senior Front Desk / Admin Officer

Royash Dental Clinic, Ogba, Lagos, is seeking an experienced, organised and proactive professional to join our team as a Senior Front Desk & Clinic Administrator.

The successful candidate will be responsible for the day-to-day Front Desk and patient experience while also coordinating the clinic's general administrative activities.

Key Responsibilities

• Manage day-to-day Front Desk activities, including patient reception, enquiries, appointments and follow-up.
• Coordinate HMO administration and other patient-related administrative processes
• Ensure a professional and positive patient experience.
• Coordinate the schedules and related arrangements for dentists and specialists.
• Coordinate general clinic administrative matters and ensure appropriate follow-up where required.

Requirements

• OND/HND/Bachelor's degree in any discipline.
• 2–3 years' relevant experience in Front Desk, customer service, administration or a related role.
• Strong communication, organisational and computer skills.
• Good judgement, initiative and attention to detail.
• Ability to work with minimal supervision and follow assigned matters through to resolution.
• Candidates residing within reasonable commuting distance of Ogba, Lagos are strongly encouraged to apply.