About this role
About the Role
As a Senior Field Technical Program Manager (TPM) for Professional Services, you will lead high-stakes, multi-workstream programs that have a material impact on customer success and scalability. Your technical fluency and strategic influence will be critical for guiding complex engagements to success and fostering a culture of continuous improvement. You’ll collaborate with a customer-focused team to deliver customized Databricks solutions that help clients leverage the Lakehouse architecture. What You'll Do
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Architect operating rigor (cadence, metrics, reviews) that becomes a "gold standard" adopted by other TPMs across the region.
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Lead high-visibility initiatives that require deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors that threaten project velocity.
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Manage the change management process for large-scale digital transformations, ensuring that customer organizations are culturally and technically ready to adopt the Lakehouse architecture.
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Document best practices and lead internal training sessions to level up the entire Professional Services organization.
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Collaborate with a collaborative, customer-focused team to design customized solutions to help customers achieve their goals. What We're Looking For
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Experience: 8–12+ years leading large-scale technical programs.
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Technical Fluency: Advanced technical fluency; 2 Databricks Associate Certifications or 1 Professional-level Certification required within 6 months of hire.
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AI Strategy: Proven track record of leveraging AI-enabled tools to optimize large-scale program delivery and cross-functional synergy.
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Senior Leadership: Proven ability to engage, influence, and build trust with senior executive stakeholders (CxOs).
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Scope: Experience successfully managing projects with teams of up to 5 people and contract values in excess of $0.5M.