About this role
Job title: Senior Field Service Technician
About the Role The Senior Field Service Technician will perform field service activities at customer sites, working with civil and mechanical equipment, installations, and safety remediation. This role requires hands-on problem-solving, strong customer interaction, and the ability to travel to multiple sites while handling various technologies.
What You'll Do
- Execute field service activities at customer sites in a safe and efficient manner.
- Work with civil and mechanical equipment, perform installations, and identify and remedy safety issues on both Company and Customer-owned equipment.
- Interface directly with customers and potentially work at multiple sites with multiple technologies.
- Contribute to a safe working environment and culture; take care of company property; demonstrate accountability and empowerment; work effectively in a team; willingness to learn.
- Travel locally as required.
What We're Looking For
- HS diploma or equivalent.
- 2 to 5 years of technical work experience.
- Electrical and mechanical ability.
- Water treatment experience highly preferred.
- HVAC experience highly preferred.
- Ability to pass background check and pre-employment drug screen.
- Clean driving record.
- Experience with Microsoft Office including smart devices.
- Strong customer service experience.
- Critical thinking and troubleshooting ability; ability to synthesize technical information and communicate clearly; derive insights from customer experience.
- Ability to work with minimal supervision and in a team; technically sound.
Nice to Have
- Water treatment experience highly preferred.
- HVAC experience highly preferred.
Compensation & Benefits
- Salary: $28-$32 per hour (USD).
- Health, Dental and Vision insurance available on your 1st day of employment.
- Generous retirement savings plan.
- Generous PTO package and paid holidays.
- 401(k) with company contribution.
- Paid time off, paid parental leave and tuition reimbursement.