Senior Field Service Technician

Senior Field Service Technician

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Field Service Manager

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We are seeking a highly skilled Field Technician with deep expertise in power delivery systems, switchgear, and Automatic transfer systems. In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.

This role is contributing to the profitability of the ABB Electrification Services Division in the Mid-Atlantic Region The work model for the role is Remote with most work taking place in the NY Metro Area. It will include some remote work for engineering preparation and at customer sites for installation.

Key Responsibilities

• Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
• Perform field service activities on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), and power management systems.
• Diagnose equipment and system failures and implement corrective actions.
• Support retrofits, upgrades, modernization projects, and emergency service calls.
• Develop electrical drawings, schematics, and bills of material as required.
• Deliver exceptional customer service and maintain strong customer relationships.
• Prepare service reports, commissioning reports, and customer documentation.

Basic Qualifications:

• High School Diploma or GED, plus 8+ years of field service or engineering experience in electrical power distribution systems. Additional formal education may be substituted for experience on a year-for-year basis.

• Strong working knowledge of:

• Low- and medium-voltage switchgear and circuit breakers

• Commissioning, maintaining, or troubleshooting power distribution equipment

• Mechanical and Electrical Testing of Low- and Medium-Voltage Equipment

• Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.

• Strong analytical, troubleshooting, and problem-solving skills.

• Proficiency with Microsoft Office applications.

• Valid driver's license and willingness to travel up to 70%.

• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Preferred Qualifications:

• Experience and working knowledge of:

• Automatic Transfer Switches (ATS)

• Generator control systems

• PLC and HMI platforms

• Protective relays

• Associate or bachelor’s degree in electrical engineering, Electrical Engineering Technology, or a related field.

• Experience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.

• More about us

• ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

• Why ABB?

• What's in it for you

• We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

• ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

• All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

ABB Benefit Summary for eligible US employees:

• Health, Life & Disability

• Choice between two medical plan options: a PPO plan or a High Deductible Health Plan with a Health Savings Account

• Choice between two dental plan options

• Vision benefit

• Company paid life insurance

• Company paid AD&D

• Voluntary life and AD&D – employee paid up to maximums

• Short Term Disability – Company paid

• Long Term Disability – Company paid with ability to buy-up

• Supplemental benefits – employee paid

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

• Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

• Time off

• ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly positions.

• This position is eligible for overtime pay.

• Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.