About this role
Senior Field Service Engineer
Join a global manufacturing leader, delivering advanced technology solutions to customers nationwide. This Field Service Engineer role offers the chance to make a direct impact supporting clients, with flexible travel and a supportive technical team behind you. If you enjoy hands-on troubleshooting and building long-standing customer relationships, this opportunity offers both autonomy and professional growth.
Senior Field Service Engineer Benefits & Compensation
- Competitive pay with annual performance bonus potential
- Company vehicle provided for work-related travel
- Comprehensive health, dental, and vision insurance
- All travel expenses covered
- Home most weekends; travel by car and air is required
- Ongoing technical training and career development
Senior Field Service Engineer Requirements & Qualifications
- 5+ years of technical school or equivalent work experience in mechanical, hydraulic, or electrical systems maintenance and repair
- Demonstrated ability with troubleshooting and servicing industrial automation equipment
- Proficient in reading technical manuals and blueprints
- Strong organizational skills for timely reporting and documentation
- Excellent customer service and interpersonal communication
- Able to travel frequently (by car and air); must live near a major airport
- Self-motivated and able to work independently
Senior Field Service Engineer Day-to-Day Responsibilities
- Review installation requirements with customers before shipping new equipment
- Oversee the assembly and on-site installation of machines at customer locations
- Inspect, adjust, and start up newly installed machinery, ensuring compliance with specifications
- Demonstrate safe operation and maintenance procedures to customers
- Provide warranty and non-warranty maintenance, repair, and training services
- Maintain close relationships with assigned customers and local distributors, responding to service needs and technical inquiries
- Accurately complete service, inspection, time, and expense reports within required timelines
- Offer phone and email-based remote technical support when not traveling
If you’re passionate about hands-on problem-solving and customer success in a dynamic, collaborative environment, we encourage you to apply.