Senior Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facilities Manager - JLL

What this job involves: As Senior Facilities Manager for a GMP Manufacturing facility, you will take ownership of the operational performance, compliance, and strategic direction of a critical, highly regulated environment. You will serve as the primary point of contact for facility-related matters, ensuring that all building systems, infrastructure, and support services meet the exacting standards required for Good Manufacturing Practice operations. This role demands a blend of technical expertise, regulatory knowledge, and people leadership, as you will guide a team of facilities professionals while partnering closely with client stakeholders, engineering groups, and quality assurance functions.

What your day-to-day will look like:

• Serve as the primary JLL Client Relationship Manager, overseeing campus operations while establishing a "Safety First" culture and leading compliance across GMP/GxP, EHS, and SLA/KPI requirements.
• Provide leadership and strategic direction for operations, maintenance, and manufacturing support services, ensuring all IFM equipment and indirect services are maintained to GxP standards.
• Manage client relationships through regular formal and informal meetings, actively measuring and responding to feedback to improve customer experience and operational outcomes.
• Ensure strict adherence to contract scope, GMP/GLP/GDP compliance, critical PM completion, and all applicable local, state, and federal regulations.
• Standardize service level provisions and vendor scopes, supporting JLL Sourcing initiatives for vendor consolidation and supplier transitions.
• Champion sustainability initiatives, including demand response, recycling programs, and participation in site energy and environmental events.
• Develop and manage the annual site operating budget, delivering monthly variance analysis, periodic forecasts, and budget presentations to client stakeholders.
• Drive site savings against glide path targets, ensuring all documented through tracked initiatives, while supporting benchmarking efforts to identify improvement opportunities.
• Oversee financial processes with Facility Coordinators and Contract Services, including competitive bids, change order requests, PO issuance, and receipting.
• Establish site-level goals aligned with the Director of Operations, cascading objectives into the team's performance management system.
• Lead, develop, and engage the FM team by providing superior people management, succession planning, and growth opportunities for top performers.
• Manage the full performance review cycle for direct reports, including goal setting, mid-year reviews, year-end evaluations, and recognition of team and individual achievements.

Required Qualifications:

• Bachelor’s Degree or equivalent
• 7+ year’s pharmaceutical GMP facility management experience with demonstrated ability to exercise proper judgment.
• Knowledge of Energy Reduction and Sustainability Programs.
• Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).
• Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.
• Strong interpersonal skills and problem-solving ability.
• Excellent verbal / written communication and presentation skills.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyze data.

Preferred Qualifications:

• Business and/or Engineering degree
• Familiarity with CMMS platforms and building automation systems commonly used in GMP environments.

Location: Kalamazoo, MI

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site –Kalamazoo, MI

Job Tags:

Life Science If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.