Senior Expert ICS Digital Enablement

Senior Expert ICS Digital Enablement

Address: Bonifacio Global City, Manila, NCR 1781, Philippines

Job ID: R0265129

Location Type: Hybrid

Job Overview

Fresenius Medical Care serves around 292,000 dialysis patients worldwide and provides products in more than 140 countries. We are a vertically integrated medical technology (MedTech) and healthcare service company made up of three operating segments: Care Delivery, Value-Based Care, and Care Enablement. This structure allows us to provide the full spectrum of healthcare services, systems, devices, technologies, products, and pharmaceuticals to deliver high-quality care to people living with kidney disease.

Job Description

The Expert ICS Digital Enablement plays a key role in advancing the digital maturity and automation agenda of the Global ICS organization. This position is responsible for identifying manual workarounds and inefficient, manually-driven processes across all Global ICS pillars (Governance, Strategy & Transformation, Operational Excellence, Global Business Process Testing, and Global IT Strategy & Testing) and translating them into actionable automation opportunities. The role acts as the primary interface and sparring partner between the Global ICS function and the Automation team, ensuring business requirements are clearly understood and correctly reflected in the design and development of automation solutions for highly manual, repetitive processes. The role further supports the enhancement of automation within the Workiva platform and serves as the interface between Workiva and Global ICS to build and maintain connectors between Workiva and other enterprise systems (e.g. SAP S4HANA, Workday, Anaplan). In addition, the role supports regular ICS Operations activities, as needed.

Main Tasks:

• Identify manual workarounds and manually-intensive processes across all Global ICS pillars (GST, Operational Excellence, Global Business Process Testing, Global IT Strategy & Testing) and assess their automation potential.
• Act as the primary interface and sparring partner between the Global ICS function and the Automation team, gathering, structuring and translating business requirements into clear specifications to support the development of automation solutions for strongly manual-driven processes.
• Support the enhancement of automation within the Workiva platform, identifying opportunities to streamline and digitize ICS processes and controls in Workiva.
• Act as the interface between Workiva and Global ICS to design, build and maintain connectors/integrations between Workiva and other enterprise systems (e.g. SAP S4HANA, Workday, Anaplan, etc.).
• Maintain and prioritize a backlog of automation opportunities across ICS in collaboration with GST leadership; track status, benefits realized and efficiency gains of automation initiatives.
• Document current-state manual processes, target-state automated workflows, and business requirements to support automation development and testing.
• Bundle expertise on SAP reports (e.g. T-Codes) relevant to ICS and automation initiatives and support the Operational Excellence team with business control-relevant alignments with Global Process Owners, where needed.
• Partner with IT, OpEx and other Global ICS pillars to validate automation solutions prior to deployment and support user acceptance testing.
• Support regular ICS Operations activities (e.g. GRC/Workiva tool maintenance, lifecycle activities, reporting) where needed.

Care in every moment.

Connection in every step.

Important notices

Fraud Notice

Fresenius Medical Care is aware of fraudulent communications from individuals or organizations falsely claiming to represent our company. To help protect yourself, please note:

Fresenius Medical Care will only contact candidates using official company email domains or through Cara, our virtual AI (Artificial Intelligence) assistant at Fresenius Medical Care.

We do not request payment, fees, gift cards, cryptocurrency, or banking information at any stage of the recruitment process.

• We do not conduct interviews exclusively through messaging apps or social media platforms.
• All legitimate job openings are posted on our official careers website.

If you receive suspicious communication claiming to be from Fresenius Medical Care, do not respond or share personal information. We encourage you to report the activity to your local consumer protection agency, law enforcement authority, or cybercrime reporting center. We have included links for the most common hiring locations for your convenience.

United States: Federal Bureau of Investigation (IC3) – www.ic3.gov

Germany: Bundeskriminalamt (BKA) – www.bka.de

United Kingdom: Action Fraud – www.actionfraud.police.uk

Poland: CERT Polska – www.cert.pl

India: National Cyber Crime Portal – www.cybercrime.gov.in

Mexico: Guardia Nacional – www.gob.mx/gn

Philippines: Philippine National Police Anti-Cybercrime Group – www.pnp.gov.ph

We are committed to maintaining a safe and transparent recruitment process.

Recruitment Agency

If you are a recruitment agency submitting a resume on behalf of a client: Fresenius Medical Care AG and its affiliates (FME) only accepts candidate submissions from agencies on its approved Preferred Supplier List. All third-party searches and submissions require an existing signed agreement and prior, written approval from Human Resources; all other submissions will be considered unsolicited. Do not forward resumes or candidate information without such authorization to our applicant tracking system, any company email address, and/or any FME employee, including FME Management. FME disclaims any liability for any fees, commissions, or other charges associated with unsolicited submissions.