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Senior Experience Design Lead

Northern Trust
Chicago, IL Posted Jul 31, 2026
On-site

About this role

Senior

Experience

  • Design Lead

  • The senior lead designer guides work in the

Experience

  • Design & Research practice, envisioning digital and service experiences for BU products and initiatives.
  • Senior lead designers tactically and strategically contribute to design and business objectives at varying stages of discovery, development, and delivery in collaboration with peers and stakeholders. They lead research for specific features and services in with their peers and counterparts in business and technology teams. They are responsible for differentiating experiences reflective of Northern Trust’s capabilities and business objectives as well as client and partner needs and behaviors.
  • Sr lead designers take responsibility for specific features or processes within a product or capability team, taking accountability for research activities or objectives with manageable risks and resource requirements. They act as a resource for colleagues with less experience. Major Duties :
    1. Works to improve user experiences with technology and business collaborators
    1. Guides design to meet objectives and outcomes, influences business and technology decisions with user needs in mind
    1. Contributes to an open culture that enables employees’ development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism
    1. Creates user experiences, from low-fidelity sketches to high-fidelity mockups and prototypes while applying the NT Digital Design System.
    1. Provides creative direction and conducts design reviews, balancing design decisions between research, technology, and business unit objectives
    1. Solves complex problems and takes new perspectives on existing solutions
    1. Exercises judgment based on the analysis of multiple sources of information
    1. Works within broad guidelines and policies
    1. May collaborate in an agile environment or ad hoc in emerging experience projects.
    1. Guides designers and researchers relat

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